General Service-Related Inquiries

This form is for general inquiries on internet services provided from Asahi Net.

Please complete this form with the required information and press the submit button.

* Fields marked with an asterisk (*) are required to be filled in.

  • Personal information you have provided here will be used to process your inquiry, and will be recorded to process further inquiries you may have regarding the reply of this inquiry.
  • Please kindly note that depending on the details of your inquiry it may take time for us to respond.

Please fill out your information below

Name *
How would you like us to contact you? *
Phone numberPlease enter a valid land-line or mobile phone number in Japan. *
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Preferred dates and times to receive our call. *
  • Please fill in all three choices.
  • Please note that we may not be able to call you during the timeframe you have requested.
Email address *
Name of the service you wish to inquire on
Inquiry details *
Handling of Personal Information
Asahi Net, Inc. shall handle customers’ personal information appropriately in accordance with the Handling of Personal Information. Please read and give consent to the policy below.
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Call us in English!
03-6631-0861
Open 10am to 5pm weekdays.
if using a NTT landline call. 0120-577-135

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