Call Me!

What this form is for

Please use this form to request a call in English from an Asahi Net customer support representative during our support hours.

How to use the form

Please supply all required information, then press the Send button.


  • Items marked * are required. Please supply them.
  • We can't guarantee that we will be able to call you in the time period you have requested. In that case, we will reply your inquiry by email. Your understanding is appreciated.
  • We are not able to make calls outside Japan.
  • Your personal information is handled in accordance with our Asahi Net Personal Information Protection Policy. Personal information you supply here such as your name, telephone number, fax number, email address and nature of your inquiry will be kept on record so that we can handle your inquiry. We will also use the information to enable us to promptly deal with future inquiries you may have.

Your name

Name * First
Email Address *
Asahi Net User ID
If you're a Asahi Net member, please supply your User ID.

Your telephone number

Telephone number *
Enter a number we can contact you on during our support hours.
Day call required *
English customer support is available Monday through Friday, excluding national holidays and Asahi Net holidays.
Time call required *
English customer support hours are 10:00am to 5:00pm (Japan time).

Your inquiry

What you want to talk about *
For example, if there is a service you want to apply for, please mention it here, as well as the date you want to start using it.
About the handling of personal information
Asahi Net, Inc. handles our customer's personal information appropriately, as explained below. After confirming our policy, please give your consent.