Need to change to a different Course

If you move outside the service area of the Broadband service that you are presently using, this page will show you how you can change your Course to another Broadband service that is offered in your new destination.

Select the Course you are presently using

Hikari with FLET'S Course >> Change to other Course

step1

STEP 1. Change to your new Course and Plan

You can change your Course and Plan by applying for the new service via our Change page.

step2

STEP 2. Change your registered address at Asahi Net

  • Individual Users

    Click the Accounts and Services link below and then select Registered Address/Phone Number.

  • Business Users

    Click the Change Registered Information link below and then select Confirm/change your information.

step3

STEP 3. Request cancellation of your Hikari with FLET'S Course

Please call NTT to cancel the FLET'S service at your present location if you are moving to a place where you will not continue using that FLET'S service.

NTT's English Customer Support Desk: 0120-364-463
NTT'S Japanese Support Desk: 116

Other FLET'S Course >> Change to other Course

step1

STEP 1. Contact NTT to cancel your present FLET'S service.

Please call NTT to cancel the FLET'S service at your present location if you are moving to a place where you will not continue using that FLET'S service.

NTT's English Customer Support Desk: 0120-364-463
NTT'S Japanese Support Desk: 116

step2

STEP 2. Change your registered address at Asahi Net

  • Individual Users

    Click the Accounts and Services link below and then select Registered Address/Phone Number.

  • Business Users

    Click the Change Registered Information link below and then select Confirm/change your information.

step3

STEP 3. Apply for change to your new Broadband service

You can change your Course and Plan by applying for the new service via our Change page.

ADSL ACCA (Discount, Lite) Course >> Change to other Course

step1

STEP 1. Cancel your ADSL ACCA (Discount/Lite) Course

step2

STEP 2. Change your registered address at Asahi Net

  • Individual Users

    Click the Accounts and Services link below and then select Registered Address/Phone Number.

  • Business Users

    Click the Change Registered Information link below and then select Confirm/change your information.

step3

STEP 3. Apply for change to your new Broadband service

You can change your Course and Plan by applying for the new service via our Change page.

ADSL eAccess (Discount, Lite) Course >> Change to other Course

step1

STEP 1. Cancel your ADSL eAccess (Discount/Lite) Course

step2

STEP 2. Change your registered address at Asahi Net

  • Individual Users

    Click the Accounts and Services link below and then select Registered Address/Phone Number.

  • Business Users

    Click the Change Registered Information link below and then select Change Account Details.

step3

STEP 3. Apply for change to your new Broadband service

You can change your Course and Plan by applying for the new service via our Change page.

ADSL Tokai (Lite) Course >> Change to other Course

step1

STEP 1. Cancel your ADSL Tokai (Lite) Course

step2

STEP 2. Change your registered address at Asahi Net

  • Individual Users

    Click the Accounts and Services link below and then select Registered Address/Phone Number.

  • Business Users

    Click the Change Registered Information link below and then select Change Account Details.

step3

STEP 3. Apply for change to your new Broadband service

You can change your Course and Plan by applying for the new service via our Change page.

Dial-up Course >> Change to other Course

step1

STEP 1. Change your registered address at Asahi Net

  • Individual Users

    Click the Accounts and Services link below and then select Registered Address/Phone Number.

  • Business Users

    Click the Change Registered Information link below and then select Change Account Details.

step2

STEP 2. Apply for change to your new Broadband service

You can change your Course and Plan by applying for the new service via our Change page.