ADSL Tokai/Lite ADSL Tokai - Other Procedures
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Asahi Net User IDs
Depending on the service(s) you are using, you may have one or more User ID. There are different types of User ID. When you make a change to your Asahi Net account, you will see an icon identifying the type of User ID you can use to make the change, as listed below.
>> About The Business Service Administration ID
ADSL Tokai/Lite ADSL Tokai - Other Procedures
Cancellation and work required to improve the quality of the ADSL line.
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| ADSL Tokai/Lite ADSL Tokai Course Cancellation of the ADSL Tokai service. |
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| Change line protector Change line protector at NTT side. 11,550 yen (base 11,000 yen) charge. |
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Japan. |
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| Adjust line parameters Basic line adjustment. 15,540 yen (base 14,800 yen) charge. |
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Japan. |
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| Remove bridge taps Remove bridge taps from the line. 10,395 yen (base 9,900 yen) each. |
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Japan. |
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| Change line circuit Change location of line circuit. 10,080 yen ( base 9,600 yen) charge. |
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Japan. |
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Important note about work to improve line quality
There is no quarantee that the work will improve the quality of ADSL service, and once work is carried out there will be no refund of charges
should the work result in no improvement to service.
Cancellation of this ADSL service
Return of the rental ADSL modem
Customers who are renting the ADSL modem for this service *1 are required to return the modem in the following cases.
- When cancelling the ADSL Tokai Course / Lite ADSL Tokai Course
- When cancelling an ADSL application before the line has been opened.
*1 If you have purchsed your ADSL modem, please do not return it.
Where to return the rental ADSL modem
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*2 These phone numbers do not accept calls about the ADSL service.