ADSL ACCA Courses - Other Procedures

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Asahi Net User IDs

Depending on the service(s) you are using, you may have one or more User ID. There are different types of User ID. When you make a change to your Asahi Net account, you will see an icon identifying the type of User ID you can use to make the change, as listed below.

>> About The Business Service Administration ID

Asahi Net User IDs

ADSL ACCA Courses - Other Procedures

Cancellation and work required to improve the quality of the ADSL line.

Web browser PDF Necessary ID

Cancellation of an ADSL ACCA service.
On-line none User IDAdministration IDAdministration ID

Change line protector
Change line protector at NTT side.
11,550 yen (base 11,000 yen) charge.
none PDF

Adjust line parameters
Basic line adjustment.
15,540 yen (base 14,800 yen) charge.
none PDF

Remove bridge taps
Remove bridge taps from the line.
10,395 yen (base 9,900 yen) each.
none PDF

Change line circuit
Change location of line circuit.
10,080 yen ( base 9,600 yen) charge.
none PDF

Important note about work to improve line quality

There is no guarantee that the work will improve the quality of ADSL service, and once work is carried out there will be no refund of charges should the work result in no improvement to service.

Cancellation of this ADSL service

Return of the rental ADSL modem

Members who have purchased their ADSL modem must not return it to Asahi Net. Members who are renting the ADSL modem for this service are required to return the modem in the following cases:

  • When canceling an ADSL ACCA Course Course
  • When canceling an application before the line has been opened.

After completing the cancellation procedure, and the use of the service, please return your modem to the related address below. Members are responsible for paying the postage charge for return of the modem. *1

Please bundle all the pieces of the modem kit together when you return it. Members who can't return all the pieces, will be billed a penalty charge equivalent to the cost of the the missing parts. Your understanding beforehand is appreciated.

  • Modems made by Fujitsu
    • 270-2214 Chiba-ken, Matsudo-shi, Matsuhidai 336-17 Matsudo Matsuhidai LC3F
      eAccess Modem Return Center (AC), Yamato System Development Ltd.
      Tel: 03-5520-5757 *2
  • Modems made by NEC (made by NEC Access Technica)
    • 436-8501 Shizuoka-ken, Kakegawa-shi, Shimomata 800
      ACCA Delivery Group, NEC Access Technica Ltd.
      Tel: 0537-23-9693 *2
*1. Please do not return a modem that you have purchased.
*2. This phone number can't be used to make inquiries about the service.