Reasons not to cancel your membership

Do you really need to cancel your Asahi Net membership? Here are some reasons not to cancel. Please do remember to submit your cancel request if none of these reasons appeal to you.


Moving within Japan?

We can offer you fixed and mobile broadband connection throughout Japan. Please contact us and have us check what services are available to where you are moving.
>> Call Asahi Net
>> Availability Check Request
>> Call Me


Switching to a different broadband service?

We can offer you fixed and mobile broadband services at a very competitive price to the service you are moving to. If you like, contact us about the service you are considering and we'll let you know what services we offer. For example, consider how low our monthly charge is for Internet connection on a NTT Hikari FLET'S fiber-optic line.

Hikari with FLET'S Home (NTT East) - provider monthly charges

Asahi Net's Hikari with FLET'S is cheap and fast!

  • All charges shown exclude tax.
  • As of 26th February 2014. Researched by Asahi Net, Inc.

Hikari with FLET'S Mansion (NTT East) - provider monthly charges

Asahi Net's Hikari with FLET'S is cheap and fast!

  • All charges shown exclude tax.
  • As of 26th February 2014. Researched by Asahi Net, Inc.

Leaving Japan?

If you are using an Asahi Net email address or homepage address and are wanting to keep using it while you are outside Japan you may like to contact us for advice.
>> Contact Us



Notes


Cancellation month

Cancellation month

Should you make your cancel request up to and including the 15th day of a month, you may request to cancel your account effective the last day of the same month. Should you make your cancel request after the 15th day of a month your account will close effective the last day of the following month.


Billing of charges

Billing of charges

Asahi Net usage charges will be billed up to and including the end of the month your account is closed. Depending on the credit card company you use, it will take time for Asahi Net's charges to appear on your credit card statements, perhaps 1 to 2 months after we have billed our charges. Your understanding is appreciated.


Confirmation number

Confirmation number号

After you complete the cancellation process a confirmation number will appear on the Web page. Please make a note of it.


Cancel confirmation email

Cancel confirmation email

After you complete the cancellation process an automated email confirming the cancellation will be sent to your default Asahi Net email address. Please read it.



How to cancel

Please use the Cancel Here link below and when prompted enter your Asahi Net User ID and its password.


Cancel Here
(Your Asahi Net User ID and password is required)


Don't know your Asahi Net User ID and password?

Please visit this Frequently Asked Questions (FAQ) page to find out how to send your request by e-mail, FAX, post or call us.
>> FAQ. How do I cancel my membership?