Service List｜Internet Service Provider in Japan - English Signup and English Customer Service

AsahiNet

  • JPEN
  • Menu
  • Individual
  • Business (Japanese)
  • FAQ
  • Contact
  • Web Mail

Individual

  • Internet Connection

    • Fiber-Optics (FTTH)

      • Asahi Net FTTH with FLET'S
      • Asahi Net docomo Hikari

    • Low-cost SIMs

      Low-cost SIMs
      Asahi Net LTE (Data SIM Card)

    • Other Services

  • Optional Services

    • Fixed (Static) IP

      • Fixed (Static) IP address

      Security

      Virus Protection
      Email Virus Check
      Spam Filter
      Neo-SpamBlock

    • Contents

      • Hikari TV for Asahi Net

      Mail

      • MyMail
      • MyMail Forwarding Service
      • Additional Mailbox Service

    • Other Services

  • Member Support

    • Individual Members

      Login MyPage

      Please have your Asahi Net ID and Password ready.

      • Forgot password
      • What are the types of ID?
      • Contact Us

    • Most Frequent Support Requests

      • Moving?
      • Steps to Start Using IPv6 Connection Feature
      • Confirm/Change Registered Information
      • Account Status
      • Confirm ID
      • Change/Reset Password
      • Billing Statement

      Accounts and Services

    • Notice

      • Maintenance and Service Outages
      • Support Updates
      • Security Updates

      Troubleshooting

      • Settings Guide
      • FAQs
      • Online Security
  • Business Members（PC site in Japanese）
  • FAQ
  • Contact
  • WEB MAIL

Close

  • TOP
  • Service List
Call us in English!
0120-577-135
Open 10 a.m-5 p.m., weekdays.
Toll free number can only be called from within Japan. If you need to contact us from abroad, please use the Online Form.

Support Line Congestion Status

Testimonials

Top of page

  • Site Map
  • About Us
  • Agreements and Important Matters
  • Personal Information Protection/Efforts for Information Security
  • Contact

GOOD ISP 顧客満足度 No.1
No.1 for customer satisfaction*

Thank you for visiting the [Service List] page of Asahi Net, the Internet provider.
Asahi Net is an internet provider service operated by Asahi Net, Inc., a company listed on the first section of the Tokyo Stock Exchange, offering a rich lineup of connection services such as fiber-optic (Hikari Collaboration, FLET'S Hikari), SIM Card and WiMAX. Asahi Net provides a reliable network environment integrating network quality, customer support and price in an excellent balance, leading the company to receive high evaluations from customers in surveys ran by an external party.
*RBB TODAY Broadband Award 2020 - Best ISP Overall
*RBB TODAY Telework Award 2021 - Best ISP
  • PrivacyMark
  • 東証プライム市場上場
  • JQA UKAS
  • 安全安心マーク

ASAHIネットAsahi Net Top Page

© 2022 Asahi Net, Inc.