Steps to Start Using

Already using FLET’S Hikari or already
have requested for line installation

  • STEP 1Apply for Hikari with FLET’S through Asahi Net

    Apply for Hikari with FLET’S through Asahi Net

    Click the Apply button and enter your information.
    You can also apply by phone.

    Contact by phone

  • STEP 2Asahi Net will send you an information package.

    Asahi Net will send you an information package.

    Within a week after application is received, you will receive from Asahi Net a User ID Notification sheet and other information relevant to your application.

    • NTT East/West representative may call you about your application.
  • STEP 3After making the connection settings, start using the Internet.

    After making the connection settings, start using the Internet.

    Change your account information (connection settings) to Asahi Net’s connection ID (user ID) and password. No installation work is required.

    • Hikari Denwa can be used
    • If you are switching providers to Asahi Net, please take steps to cancel the provider you currently use.
    Done

Applying also for
FLET’S Hikari line

Precautions

Asahi Net FTTH with FLET’S Discount Conditions

Applying for Provider Service Only

  • Connection using the relevant course must be made within seven months counting from the month in which application was made, and Asahi Net must be able to confirm as such.
  • Must be using NTT East/NTT West FLET'S Hikari line.
    Customers currently using Hikari with FLET'S service of other providers, service provided on all apartments basis or fiber-optic lines on the Hikari collaboration model, such as docomo Hikari (NTT docomo), are not eligible for this discount.
  • Must be a customer applying for individual membership.
  • The service opening month is included in the discounted months.

Applying for Both Fiber-optic Line and Provider Service

  • Connection using the relevant course must be made within seven months counting from the month in which application was made, and Asahi Net must be able to confirm as such.
  • Must use FLET'S fiber-optic line. Customers currently FLET'S Hikari line of other providers or course change are not eligible.
  • The service opening month is included in the discounted months.

Service

  • This service is provided for users of NTT East and NTT West fiber-optic lines.
  • Customers who are currently using FTTH with FLET’S provided by other ISP, All Apartment Plan, or other Hikari Collaboration Model fiber-optic lines such as Docomo Hikari (NTT docomo) are not able to apply for Asahi Net FTTH with FLET'S. Those who wish to apply for a second line to be used in combination with the aforementioned services provided by other ISP, please apply for FLET’S Hikari Next Course or FLET’S Hikari Light Course.
  • Users of the NTT West FLET'S Hikari My Town service are not able to apply for the Asahi Net FTTH with FLET'S Course.

Charges

  • If you change your course or cancel your membership during the period of receiving any campaigns or discounts, a full monthly charge and any other charges incurred from the use of any optional services will be billed. In addition, any applicable campaigns and discounts will be closed.
  • If FLET’S Hikari line is cancelled in association with the change of name of the FLET’S Hikari line owner or a transfer of FLET’S Hikari line ownership, any applicable Asahi Net campaigns and discounts will be closed.
  • If you are already using Asahi Net and change to this course, the monthly charge for the month in which the course is changed will be for the course in use before the course is changed.

Minimum Usage Period

  • This service has a minimum usage period of 12 months. If you are cancelleing within the minimum usage period, a penalty charge of 2,200 yen is billed.

NTT FLET'S Hikari

About NTT FLET'S Hikari Service

  • FLET'S Hikari Next is a connection service using fiber-optic line capable of maximum speeds between 100 Mbps and 1 Gbps.
  • The maximum download speed is what can be expected between the NTT East line termination device installed by NTT East in your home and NTT East's FLET'S network, however it isn't the speed that you will experience in your home when using the Internet as usage conditions in your home, Internet congestion and other factors will cause the actual usage speed to be lower.
  • The maximum communication speed possible with FLET'S Hikari Light is 100 Mbps.
  • Depending on the status of equipment, you may be required to wait for the start of service or the service may be unavailable even if your area is within the scope of service available area. Also, depending on the existing piping installation etc. of the building, we may ask you to prepare for new piping installation etc. Please check the NTT East/West webpage for service available area.

About Mansion Type wiring method and service menu

  • Wiring method and service menu depend on the condition of the building, and they are not selectable by customers.
  • Please contact NTT East/West for wiring method/service menu for the applicable building.

Cancellation

  • If you are cancelling Asahi Net FTTH with FLET'S together with the cancellation of fiber-optic line, please inform both Asahi Net and NTT.
Asahi Net FTTH with FLET'S Application
Apply by Web
Apply by Phone 0120-577-135 0120-577-135

10 a.m-5 p.m., Monday to Friday,
excluding national holidays

After listening to the audio assist, press the applicable number.

Asahi Net Member
1
Customers New to Asahi Net
2

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