FAQs

FAQ Top 5

  • I'm leaving Japan. How do I cancel Asahi Net?
    Thank you for using Asahi Net.

    Thank you also for contacting us in advance of your departure. We need to ask you to request cancellation of your Asahi Net account, and depending on the Asahi Net Internet connection you use, you may also need to cancel that service and return any related equipment you are using.

    Please visit this page for the details:
    How do I cancel my membership?