1. Have you connected all equipment as instructed by NTT?
Please take a look at the instructions NTT sent you and make sure that you have connected everything up correctly.
2. Are you using the correct connection User Name?
The following User Name and Password are required for connection to the Internet.
User Name : Asahi Net User ID@atson.net
Password : Asahi Net password
Authentication: PAP (if using a NTT FLET'S ADSL or B FLET'S line), CHAP (if using a NTT FLET'S Hikari Next or FLET'S Hikari Light line)