FAQs

FLET'S ADSL

  • I can't connect to FLET'S ADSL. Why?
    Here is a list of things to check.

    1. Has NTT opened FLET'S ADSL on your line?
    NTT should have informed you of the day on which FLET'S ADSL will be available on your line. NTT will make the service available on the line at some point during that day, not necessarily first thing in the morning. For confirmation of the date and time, please refer to NTT's documentation. If you have connected all your equipment up properly, you should find the ADSL lamp (sometimes labeled "Line") on the ADSL modem will light up - this means that the ADSL signal is present on your line.

    If you have requested Type 2 (ADSL only) service from NTT, NTT will visit your home to install the line, and will at that time inform you of the time from which FLET'S ADSL will be available: typically in the same day as NTT's work has been done.

    2. Have you connected all equipment as instructed by NTT?
    Please take a look at the instructions NTT sent you and make sure that you have connected everything up correctly. Try to avoid using your own splitter, telephone cable or Ethernet cable; instead use whatever NTT send you.

    3. Are you using a FLET'S ADSL Course?
    You must be using Asahi Net's FLET'S ADSL Course in order to connect to NTT's FLET'S ADSL service. If you are not on the FLET'S ADSL Course, you will not be able to connect your computer to NTT's FLET'S ADSL service.

    4. Are you using the correct connection User Name?
    The following User Name and Password are required for connection to the FLET'S ADSL service.

    User Name : Asahi Net User ID@atson.net
    Password : Asahi Net password
    Telephone Number : Not required.
    Protocol : PAP method

    Notes
  • The suffix @atson.net is only required for connection to the service, it is not be needed for Asahi Net's Account Maintenance pages, POP email, FTP, etc.
  • It is possible to connect at the same time with the same Asahi Net User name to both NTT's FLET'S ADSL service and to Asahi Net's own access points.
  • It is not possible to connect at the same time with the same Asahi Net User name to both NTT's FLET'S ADSL service and to NTT's FLET'S ISDN service.

    Still having problems?
    Please contact Asahi Net.