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Support > 10th December 2010 : Apology for Service Outage / Recovery Announcement
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10th Dec. 2010: Apology for Service Outage / Recovery Announcement


Dear Customer,

Thank you for using our service.

Unfortunately an outage affected some of our services between 16:30 and 17:34 today, 10th December 2010. The outage has now been resolved.

We sincerely apologize for the outage and any inconvenience caused.

Outage time

From 16:30 to 17:34, 10th December 2010.

Affected services

Some of ASAHI Net's services were affected.

Details

The outage has been resolved and these services can now be used as normal.

  • Internet connection services
  • Email service
  • ASAHI Net's Web page (http://asahi-net.jp/)

We will continue to strive towards improving our service quality and look forward to your continued support.

Contact

Please contact us if you have a question about this announcement.

English Customer Support (10am to 5pm, weekdays)
Phone: 0570-01-3522 (for calls from a fixed telephone line)
            03-3569-3522 (for calls from PHS, cell phone or public phone)
Email: eap-net@asahi-net.or.jp
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