Importance of Password Management

In order to prevent others from gaining access to the Internet by using your Asahi Net account illegally, please take appropriate care in the management of your Asahi Net password.

Handle Your User ID And Password With Care

Asahi Net's services can only be used by first inputting your Asahi Net User ID and password, which are then verified by Asahi Net.

How your password can be stolen

  • Your password can be peeked by others when you type it on a keyboard.
  • When you write down your password and stick the memo of it on your computer or read out your password.
  • When you discard devices (computers, Internet connection devices, etc.) without re-initializing them.
  • When you save the password on a computer which you share with others, such as at an Internet cafe, library, etc. Or when you forget to logout after you finish using the service.
  • When your password is easier to guess by others because it is based on your date of birth, phone number, etc.

What can be done with your stolen password

  • Others can use charged services without your knowledge, resulting in your being charged for services which you have never used.
  • Others can send spam mail using your name.
  • Others can gain access to your email.

Please manage your password

Please note the following conditions when you manage your password.

  • Please make sure to change your password periodically.
  • Please do not make your password your Asahi Net User ID, name, date of birth, telephone number, a short word.
  • Please change your password immediately if your password is stolen or there is a possibility of your password being stolen.
  • Please do not tell others your password, including your family members and friends.

Changing Your Password

You can change your Asahi Net password via Asahi Net's Web page.
Please access the pages below.

Individual Members: Change Registered Information
Business Service Users: Change Registered Information

Password Re-issue

If you no longer know your Asahi Net password, please apply for password re-issue. Asahi Net will issue you with a brand-new password.
Please access the pages below.

Individual Members: Change Registered Information
Business Service Users: Change Registered Information