News and Announcements


1st September 2016

A message for all affected by the 2016 Typhoon No.10

1st September 2016

Asahi Net LTE (ANSIM) maintenance on 12th September 2016

26th August 2016

About spam emails spoofing as Asahi Net

5th August 2016

Asahi Net LTE (ANSIM) maintenance on 8th August 2016

27th July 2016

National Consumer Affairs Center of Japan announcement

23rd June 2016

Asahi Net LTE (ANSIM) maintenance on 28th June 2016

16th June 2016

Change to Universal Service Fee

2nd June 2016

Software updates for Asahi Net WiMAX 2+ devices

2nd June 2016

Closure of Asahi Net ADSL ACCA services

27th May 2016

Asahi Net WiMAX 2+ long-term discount

25th May 2016

Stopping of international calls to some countries and areas

25th April 2016

Closure of the IP-Phone-F and IP-TV-Phone-F service

15th April 2016

The impact of the 2016 Kumamoto earthquakes on our service

15th April 2016

A message for all affected by the 2016 Kumamoto earthquakes

12th April 2016

Asahi Net WiMAX 2+ Speed Wi-Fi NEXT WX01 Update

1st April 2016

A change to the method of getting cash back payments

10th February 2016

Aichi FLET'S Hikari outage (updated 12th Feb 2016, 9pm)

24th December 2015

Twitter account for outage announcements

21st December 2015

Telephone support over the New Year period

18th December 2015

Apology for Outage of 14th December 2015 (no.5)

8th December 2015

Closure of some NTT West B FLET'S services

29th October 2015

Asahi Net WiMAX 2+ Uroad-Home2+ Update

1st October 2015

Revision to Asahi Net Hikari with FLET'S Mansion Course provider monthly usage charge

25th September 2015

Effect of iOS 9 release on Asahi Net LTE

17th September 2015

Unable to send email using Virus Check service

15th September 2015

Unable to send email using Virus Check service

4th September 2015

Change to Business service invoice format

20th August 2015

Unable to send email using Virus Check service

1st July 2015

Changes to the Asahi Net English Web site

18th June 2015

Asahi Net WiMAX 2+ Speed Wi-Fi NEXT WX01 Update

10th June 2015

Changes to the English support phone numbers

9th December 2014

Telephone support over the New Year period

30th October 2014

Update your Asahi Net WiMAX 2+ NAD11 router software

5th August 2014

Update your Asahi Net WiMAX 2+ NAD11 router software

15th July 2014

About our network operation investigation

25th April 2014

Telephone support over the Golden Week period

14th March 2014

Asahi Net WiMAX 2+ HWD14 Update

24th January 2014

Asahi Mobile WiMAX - Revision to Set Discount Charge

5th December 2013

Telephone support over the New Year period

26th September 2013

Relocation of Head Office

13th September 2013

NTT East migration of B FLET'S service to FLET'S Hikari Next

24th June 2013

Asahi Mobile WiMAX URoad-Home Software Update

13th February 2013

Asahi Mobile WiMAX URoad-Home Software Update

1st February 2013

Closure of the Overseas Access Points service

18th December 2012

Telephone support over the New Year period

3rd December 2012

Asahi Net's English Business Services Web page released

23rd October 2012

The default Asahi Net email address can now be changed

22nd October 2012

Child pornography blocking

11th October 2012

Beware of fraudulent email regarding Asahi Net

21st September 2012

Cumulative Security Update for Internet Explorer

29th August 2012

NTT West 1Gbps FLET'S Hikari Next Super High-Speed Type (Hayabusa) compatibility

22nd August 2012

Revision to Basic Monthly Charge of IP-Phone Optional Services<

27th June 2012

DNSChanger Malware

1st June 2012

Change to Universal Service Fee from 1st July 2012

30th May 2012

World IPv6 Launch

2nd May 2012

A change to the Virus Check service

12th April 2012

Telephone support over the Golden Week period

30th January 2012

FAX machine maintenance from 18:00 on 12th February

5th January 2012

Change to Universal Service Fee from 1st Jan 2012

27th December 2011

A change to Asahi Net's DNS servers

14th December 2011

Telephone support over the New Year period

20th November 2011

Apology for Service Outage / Recovery Announcement

22nd July 2011

Release of Asahi Net's Facebook page

23rd May 2011

Change to Asahi Net Wi-Fi Wi2 SSID

13th May 2011

Control of Asahi Net au Hikari communication speeds

28th April 2011

A change to Asahi Net's membership agreements

11th April 2011

Telephone support over the Golden Week period

22nd March 2011

The impact of rolling blackouts on au Hikari services

16th March 2011

A request related to TEPCO's rolling blackouts

14th March 2011

The impact of rolling blackouts on our services

13th March 2011

To those who are suffering as a result of the Tohoku earthquake

10th March 2011

Renewal of Asahi Net's Mobile Website

13th January 2011

Change to Universal Service Fee from 1st Feb 2011

17th December 2010

Difficulties downloading email with Outlook 2007

15th December 2010

Telephone support over the New Year period

10th December 2010

Preparing for IPv6

10th December 2010

Apology for service outage / recovery announcement

9th December 2010

Reopening of various IP-Phone-C procedures

17th November 2010

Applications to make overseas calls with IP-Phone-C suspended

4th October 2010

A change to prevent misuse of the IP-Phone-C service

23rd August 2010

To those using the Neo-Discount Mobile and Discount Mobile services

5th August 2010

Wireless LAN security

6th July 2010

To users of NTT West's FLET'S Hikari Premium lines and our Fixed IP Address service

17th June 2010

To those using the Neo-Discount Mobile and Discount Mobile services

16th April 2010

Telephone support over the Golden Week period

4th Feb 2010

FAX number maintenance from 18:00 on 14th February

14th January 2010

Stopping of online Account Maintenance service for maintenance

11th January 2010

Please be aware of the Gumblar computer virus

6th January 2010

Change of Asahi Net Hikari one service name

15th December 2009

Telephone support over the New Year period

13th December 2009

No charge for FLET'S Hikari Premium Fixed IP address

8th December 2009

To Asahi Net members using the Hikari T-Series Home service

2nd December 2009

Change to Fixed IP Address service for users of FLET'S Hikari Premium lines

4th June 2009

Adobe Reader 9.1 and Acrobat 9.1 vulnerability
Adobe has announced that there is a critical vulnerability in Adobe Acrobat and Adobe Reader.
>> Adobe has announced that there is a critical vulnerability in Adobe Acrobat and Adobe Reader

28th May 2009

i.email is now Softbank3G compatible
i.email is now Softbank3G compatible.
>> i.email is now Softbank3G compatible

28th April 2009

Telephone support over the Golden Week period
English telephone support will not be available from 2nd May 2009 to 6th May 2009, inclusive.
>> Telephone support over the New Year period

5th February 2009

FAX number maintenance from 18:00 on Feb 15th
From 18:00 on February 15th to approximately 09:30 on February 16th, Asahi Net's 03-3569-3501 FAX number will be unavailable due to maintenance.
>> FAX number maintenance from 18:00 on Feb 15th

7th January 2009

SSL to be used for all Account Maintenance functions
Currently both SSL (Secure Sockets Layer) and non-SSL access of our Account Maintenance functions is possible. From 20th January 2009 only SSL access will be possible.
>> SSL to be used for all Account Maintenance functions

17th December 2008

Telephone support over the New Year period
English telephone support will not be available from 30th December 2008 to 1st January 2009, inclusive.
>> Telephone support over the New Year period

4th November 2008

Renewal of SpamBlock service
From 13th November 2008, Asahi Net's SpamBlock service will be renewed with the release of the Neo-SpamBlock service..
>> Renewal of SpamBlock service

1st October 2008

Renewal of Virus Check service
From 1st October 2008, the underlying service will change resulting in the email notifying the user of detection and/or extermination of the virus being easier to understand.
>> Renewal of Virus Check service

19th September 2008

Strengthening of email security services
Asahi Net will strengthen our Virus Check and SpamBlock services from October 2008.
>> Strengthening of email security services

30th June 2008

Streamlining Of Overseas Dial-up Roaming Service
From 31st July 2008, it will not be possible for our members to make dial-up connections to Verizon's overseas dial-up access points.
>> Streamlining Of Overseas Dial-up Roaming Service

30th April 2008

Termination of NetNews and MAILPIA services
Both services are scheduled to terminate on 30th May 2008.
>> Termination of NetNews and MAILPIA services

30th April 2008

Change to DAL (Direct Access Link) Access Point
The DAL access point will terminate on 30th May 2008.
>> Change to DAL (Direct Access Link) Access Point

3rd March 2008

A revision to Asahi Net's Fixed IP Address charges
From May 2008 Asahi Net's charges for our Fixed IP Address service will change.
>> A revision to Asahi Net's Fixed IP Address charges

19th February 2008

Important announcement about NTT's FLET'S.Net service
Recently NTT East has sent a letter to their customers who use the FLET'S.Net service, explaining that from 3rd March 2008 a FLET'S.Net contract is no longer required to use broadband video services.
>> Important announcement about NTT's FLET'S.Net service

31st January 2008

Change to dynamic IP address host name
From 15:00 on 14th February 2008, the reverse host name assigned for dynamically assigned IP addresses will change.
>> Change to dynamic IP address host name

13th December 2007

Asahi Net notified our members about telephone support over the New Year.
>> Telephone support over the New Year period

26th November 2007

A revision to Asahi Net's Business Service payment processing fees
>> A revision to Asahi Net's Business Service payment processing fees

18th June 2007

Asahi Net notified our members about the closure of @FreeD and NTT DoCoMo PHS services.
>> Closure of @FreeD and NTT DoCoMo PHS services

18th June 2007

The "TEPCO Hikari" Courses were renamed "Hikari T-Series" Courses.
>> TEPCO Hikari Course name change

12th June 2007

Asahi Net notified our members about an increase in IP-Phone numbers that can be called for free.
>> Increase in IP-Phone numbers that can be called for free

17th January 2007

Asahi Net notified our members about the Universal Service Fee.
>> Universal Service Fee

6th November 2006

Outbound Port 25 Blocking for users of the ADSL Tokai and Lite ADSL Tokai Courses.
>> Outbound Port 25 Blocking

22nd September 2006

Asahi Net notified our members about our plan to implement Outbound Port 25 Blocking.
>> Outbound Port 25 Blocking

6th June 2006

From 1st June 2006, Asahi Net has made it possible to use submission port 587 for the sending of email.
>> Submission Port Compatibility

22nd March 2006

Use of Winny file-sharing software has led to the loss of corporate and personal information. Please take appropriate caution when using Winny.
>> Information leakage with Winny file-sharing software

1st December 2005

From 16th November, mainly during the night, there have been occasional difficulties with accessing the AsaBlo service. We apologize for the inconvenience this has caused our members.
>> AsaBlo Connection Difficulties

24th November 2005

W32.Sober.X@mm information added to the latest virus notification from Symantec.
>> W32.Sober.X@mm

28th September 2005

Starting in October 2005, SoftBank BB Ltd. will be added to the list of affiliated VoIP Platforms, making it possible for members using Asahi Net's IP phone services to call members using the IP Phones from SoftBank.
>> SoftBank added to the list of affiliated VoIP Platforms

18th April 2005

Those users currently using the Lite ADSL ACCA Course (1M) are scheduled to be switched to the 3M service in late May, 2005. A firm schedule of the switch is due to be released on ACCA's Japanese Web site.
>> ACCA Network's Web Site (Japanese)

18th April 2005

New Web Page

18th March 2005

Importance notice about using non-NTT telephone line

1st February 2005

ADSL ACCA (50M) Campaign

11th January 2005

Apology for outage of ADSL eAccess services

22nd December 2004

NTT West's FLET'S Hikari Premium Family Type service supported

8th December 2004

Asahi Net Voted No.1 ISP - Nikkei Click Magazine

29th November 2004

NTT East's B FLET'S Hyper Family Type service supported

11th November 2004

IPTV-Phone-F service launched (Japanese)

9th November 2004

Hikari Mansion service launched

15th September 2004

Lite ADSL Tokai Service opened with campaign