Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
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Asahi Net's English mobile phone site also lists maintenance and service outages.
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Service Outages

We apologize for the inconvenience caused by these outages of the past 4 weeks.

From To Detail
2017/2/17 22:53 2017/2/18 00:30 Our AsahiNet Hikari, FLET'S Hikari Next, FLET'S Hikari Light Internet connection service in the Nara,Wakayama and Okinawa Area were unavailable.
2017/2/6 21:05 2017/2/6 21:15 Area check was unavailable on our On-line signup web pages.
2017/2/6 13:02 2017/2/6 15:02 Area check was unavailable on our On-line signup web pages.
2017/2/2 06:00 2017/2/2 10:56 There were cases of email being unable to be sent in using a particular mail client.
2017/1/26 06:00 2017/1/26 10:18 There were cases of email being unable to be sent.

Emergency Maintenance

Should we have an urgent need to do ad-hoc maintenance, we will write about it here.

Date/Time : 2017/02/19 00:00 to 2017/02/19 02:00
Area:Nara, Wakayama, Okinawa
Service:FLET'S Hikari Next Family, FLET'S Hikari Light(Family & Mansion)
Impact:Several disconnections during maintenance period.

Date/Time : 2017/02/24 00:00 to 2017/02/24 06:00
Area:Osaka
Service:B FLET'S Family
Impact:Several disconnections during maintenance period.


Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2017/2/28 4:00 to 2017/2/28 6:00 Location Aichi
Service FLET'S Hikari Next Mansion connection service
Impact Several disconnections during this period.
2017/2/28 2:00 to 2017/2/28 6:00 Location Gunma
Service FLET'S Hikari Next, FLET'S Hikari Light, B FLET'S Basic, BB entry connection services
Impact Several disconnections up to 20 minutes during this period.
2017/2/28 0:00 to 2017/2/28 3:00 Location Aichi
Service FLET'S ISDN connection service
Impact Several disconnections up to 60 minutes during this period.
2017/2/28 0:00 to 2017/2/28 3:00 Location Aichi
Service FLET'S Hikari Premium Mansion connection service
Impact One disconnection during this period.
2017/2/14 0:00 to 2017/2/14 4:00 Location Saitama
Service FLET'S ADSL(except BB Entry course) connection services.
Impact Several disconnections up to 30 minutes during this period.
2017/2/14 0:00 to 2017/2/14 4:00 Location Iwate
Service FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact Several disconnections up to 30 minutes during this period.
2017/2/14 04:00 to 2017/2/14 08:00 Location Yamanashi
Service FLET'S ADSL(except BB entry course), B FLET'S Basic, FLET'S Hikari Next Family, FLET'S Hikari Next Mansion connection services.
Impact Several disconnections up to 20 minutes during this period.
2017/2/3 00:00 to 2017/2/3 03:00 Location Aichi
Service B FLET'S Family connection service
Impact Several disconnection during this period.
2017/1/28 6:00 to 2017/1/28 7:00 Location Japan
Service Account Maintenance service, Web Mail service
Impact These services can not be available during this period.
2017/1/26 6:00 to 2017/1/26 6:30 Location Japan
Service Account Maintenance service, Web Mail service
Impact These services can not be available.
2017/1/20 0:00 to 2017/1/20 6:00 Location Nagano
Service FLET'S Hikari Next, FLET'S Hikari Light, B FLET'S Basic, FLET'S ADSL, AsahiNet Hikari connection service
Impact One disconnection up to 20 minutes during this period.
2017/1/19 2:00 to 2017/1/19 7:00 Location Japan
Service Account Maintenance service
Impact During the maintenance period, confirmation of supplied service with postal code will not be available.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

ADSL eAccess service

ADSL ACCA service

ADSL Tokai service

au Hikari service

Asahi Mobile WiMAX service

Neo-Discount Mobile service

NTT DOCOMO

Wi-Fi Wi2 service

IP-Phone-C service

Hikari TV service