Maintenance and Service Outages

Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
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Asahi Net's English mobile phone site also lists maintenance and service outages.
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Service Outages

We apologize for the inconvenience caused by these outages of the past 4 weeks.

From To Detail
2017/8/23 21:00 2017/8/23 22:00 Our FLET'S Next Family, FLET'S Hikari Light Internet connection service was unavailable within Toyama area.
2017/8/23 21:00 2017/8/23 21:30 Our FLET'S Next Mansion, FLET'S ISDN Internet connection service was unavailable within Aichi area.
2017/8/23 19:30 2017/8/23 21:30 Our FLET'S Next Family, FLET'S Hikari Light Internet connection service was unavailable within Kumamoto area.
2017/8/22 00:09 2017/8/22 18:54 Connections with some Fixed IP addresses on the FLET'S Hikari Next Family Internet service in west Japan was unavailable.
2017/8/22 01:09 2017/8/22 01:47 Our FLET'S Hikari Premium Family, FLET'S Hikari Premium Mansion connection service was unavailable within Aichi area.
2017/8/20 21:00 2017/8/20 23:00 Our FLET'S Next Family, FLET'S Hikari Light Internet connection service was unavailable within Kagoshima area.
2017/8/16 11:06 2017/8/16 14:18 There were cases of email being unable to be sent in using 'mailssl.asahi-net.or.jp'.
2017/8/10 20:30 2017/8/10 22:30 Our FLET'S Next Family, FLET'S Hikari Light (Family, Mansion) Internet connection service was unavailable within Toyama area.
2017/8/8 18:02 2017/8/9 10:22 There were cases of our Web site (asahi-net.jp) being unavailable.
2017/8/7 18:00 2017/8/7 20:30 Our FLET'S Next Mansion, FLET'S ISDN Internet connection service was unavailable within Aichi area.
2017/8/6 17:30 2017/8/6 18:00 Our FLET'S Next Family, FLET'S Hikari Light (Family, Mansion) Internet connection service was unavailable within Kumamoto area.
2017/8/6 00:00 2017/8/6 01:00 Our FLET'S Next Mansion, FLET'S ISDN Internet connection service was unavailable within Aichi area.
2017/8/4 00:00 2017/8/4 11:22 Our FLET'S Fixed IP Internet connection services were unavailable within the Osaka and Aichi area.
2017/8/3 06:30 2017/8/3 07:00 Our Account Maintenance service was unavailable.
2017/8/3 05:22 2017/8/3 06:07 Internet connection service was unavailable.
2017/8/1 20:00 2017/8/1 22:00 Our FLET'S Next Family, FLET'S Hikari Light (Family, Mansion) Internet connection service was unavailable within Kumamoto area.
2017/7/28 22:00 2017/7/28 22:30 Our FLET'S Next Family, FLET'S Hikari Light (Family, Mansion) Internet connection service was unavailable within Kumamoto area.
2017/7/28 21:17 2017/7/29 00:19 Our FLET'S ADSL, FLET'S ISDN, B FLET'S Internet connection service was unavailable within Toyama area.
2017/7/26 10:15 2017/7/26 10:30 Internet connection service was unavailable.
2017/7/26 07:01 2017/7/26 07:27 Internet connection service was unavailable.

Emergency Maintenance

Should we have an urgent need to do ad-hoc maintenance, we will write about it here.


Date/Time:2017/08/29 00:00 to 2017/08/29 06:00
Area:Japan
Service:Asahi Net LTE (ANSIM)
Impact:One disconnection during this period.


Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2017/9/15 0:00 to 2017/9/15 4:00 Location Okayama
Service All of FLET’S Internet connection services excluding FLET'S Hikari Next Family and FLET’S Hikari Light connection services.
Impact One disconnection up to 90 minutes during this period.
2017/9/12 0:00 to 2017/9/12 6:00 Location Kumamoto
Service FLET'S Internet connection services.
Impact One disconnection up to 90 minutes during this period.
2017/9/5 0:00 to 2017/9/5 6:00 Location Gifu
Service FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact Disconnections up to 180 minutes during this period.
2017/9/5 4:00 to 2017/9/5 6:00 Location Mie
Service B Flet's family, Flet's ADSL connection services.
Impact One disconnection up to 20 minutes during this period.
2017/9/1 0:00 to 2017/9/1 6:00 Location Gifu
Service FLET'S Internet connection services.
Impact Several disconnections up to 90 minutes during this period.
2017/9/1 0:00 to 2017/9/1 3:00 Location Aichi
Service FLET'S Hikari Next Mansion High Speed type, FLET'S Hikari Premium Family Internet connection services
Impact Several disconnections up to 90 minutes during this period.
2017/8/29 3:00 to 2017/8/29 5:00 Location Aichi
Service FLET'S Hikari Next Mansion connection service.
Impact Several disconnections up to 20 minutes during this period.
2017/8/29 0:00 to 2017/8/29 6:00 Location Okayama
Service FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact Several disconnections up to 180 minutes during this period.
2017/8/29 0:00 to 2017/8/29 6:00 Location Okayama
Service FLET'S Hikari Next Mansion connection service.
Impact One disconnection up to 90 minutes during this period.
2017/8/29 0:00 to 2017/8/29 6:00 Location Okayama
Service FLET'S Hikari Premium Family connection service.
Impact One disconnection up to 20 minutes during this period.
2017/8/28 22:00 to 2017/8/29 06:00 Location Japan
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2017/8/25 2:00 to 2017/8/25 8:00 Location Ibaraki
Service FLET'S Hikari Next Family High Speed type, FLET'S Hikari Light connection services.
Impact Several disconnections during this period.
2017/8/25 2:00 to 2017/8/25 8:00 Location Miyagi
Service FLET'S Hikari Next Family, FLET'S Hikari Next Family High Speed type, FLET'S Hikari Light connection services.
Impact Several disconnections during this period.
2017/8/25 2:00 to 2017/8/25 8:00 Location Hokkaido
Service FLET'S Hikari Next Mansion, FLET'S Hikari Next Mansion High Speed type
Impact Several disconnections during this period.
2017/8/25 2:00 to 2017/8/25 8:00 Location Fukushima
Service FLET'S Hikari Next Family, FLET'S Hikari Next Family High Speed type, FLET'S Hikari Light connection services.
Impact Several disconnections during this period.
2017/8/25 2:00 to 2017/8/25 8:00 Location Iwate
Service FLET'S Hikari Next Family, FLET'S Hikari Next Family High Speed type, FLET'S Hikari Light connection services.
Impact Several disconnections during this period.
2017/8/25 2:00 to 2017/8/25 8:00 Location Yamagata
Service FLET'S Hikari Next Family, FLET'S Hikari Next Family High Speed type, FLET'S Hikari Light connection services.
Impact Several disconnections during this period.
2017/8/23 5:00 to 2017/8/23 6:00 Location Japan
Service On-line signup
Impact Not available during this period.
2017/8/22 6:00 to 2017/8/22 7:00 Location Hiroshima
Service FLET'S Hikari Next (Family, Mansion), FLET'S Hikari Light (Family, Mansion) connection services.
Impact One disconnection during this period.
2017/8/22 0:00 to 2017/8/22 6:00 Location Mie
Service FLET'S connection services.
Impact Several disconnections up to 90 minutes during this period.
2017/8/22 0:00 to 2017/8/22 3:00 Location Osaka
Service FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact Several disconnections during this period.
2017/8/22 0:00 to 2017/8/22 3:00 Location Osaka
Service FLET'S Hikari Next Mansion connection services.
Impact Connection failure may occur for a maximum of two times, total of around ten minutes to less than an hour during this period.
2017/8/8 4:00 to 2017/8/8 6:00 Location Kumamoto
Service FLET'S ADSL connection services.
Impact One disconnection up to 20 minutes during this period.
2017/8/8 4:00 to 2017/8/8 6:00 Location Kagawa
Service FLET'S ADSL connection services.
Impact One disconnection up to 20 minutes during this period.
2017/8/8 0:00 to 2017/8/8 4:00 Location Shizuoka
Service FLET'S connection services.
Impact Two disconnections during this period.
2017/8/4 4:00 to 2017/8/4 6:00 Location Fukui
Service FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact One disconnection up to 20 minutes during this period.
2017/8/4 4:00 to 2017/8/4 6:00 Location Yamaguchi
Service FLET'S Hikari Next Family, FLET'S Hikari Light, FLET'S ADSL connection services.
Impact One disconnection up to 20 minutes during this period.
2017/8/4 1:00 to 2017/8/4 5:00 Location Japan
Service Our All services
Impact Several disconnections during this period.
2017/8/1 4:00 to 2017/8/1 6:00 Location Hyogo
Service FLET'S Hikari Next Family connection services.
Impact Several disconnections during this period.
2017/8/1 4:00 to 2017/8/1 6:00 Location Hyogo
Service FLET'S Hikari Premium Mansion connection services.
Impact One disconnection up to 20 minutes during this period.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

Neo-Discount ADSL

ADSL Tokai service

au Hikari service

Asahi Mobile WiMAX service

Neo-Discount Mobile service

NTT DOCOMO

Wi-Fi Wi2 service

IP-Phone-C service

Hikari TV service