Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
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Are you a mobile phone user?
Asahi Net's English mobile phone site also lists maintenance and service outages.
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Service Outages

We apologize for the inconvenience caused by these outages of the past 4 weeks.

From To Detail
2016/11/19 21:10 2016/11/19 22:36 There were cases of our Account Maintenance service, Web Mail service being unavailable.
2016/11/16 19:20 2016/11/18 19:29 The "Detailed information of each PPP connection" page within BBB Account Status was unavailable.
2016/11/17 2:46 2016/11/17 5:29 There were cases of our Account Maintenance service, Web Mail service being unavailable.
2016/11/12 13:55 2016/11/13 12:31 It was possible that our Internet connection services ( AsahiNet Hikari Mansion,FLET'S Hikari Next Mansion ) are unavailable in Kanagawa area.
2016/11/06 11:57 2016/11/07 11:35 The search engine for ASAHI Net's Web site was down.

Emergency Maintenance

Should we have an urgent need to do ad-hoc maintenance, we will write about it here.


Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2016/12/20 0:00 to 2016/12/20 1:00 Location Ishikawa
Service AsahiNet Hikari Family,FLET'S Hikari Next Family,FLET'S Hikari Light connection services
Impact One disconnection during this period.
2016/12/13 0:00 to 2016/12/13 4:00 Location Fukushima
Service AsahiNet Hikari, FLET'S Hikari Next Giga Family, FLET'S Hikari Next Giga Mansion, FLET'S ISDN, FLET'S ADSL, BB Entry connection service
Impact One disconnection up to 30 minutes during this period.
2016/12/06 3:00 to 2016/12/06 6:00 Location Kumamoto
Service AsahiNet Hikari Family,FLET'S Hikari Next Family,FLET'S Hikari Light connection services
Impact One disconnection up to 30 minutes during this period.
2016/11/25 0:00 to 2016/11/25 1:00 Location Ishikawa
Service AsahiNet Hikari Family,FLET'S Hikari Next Family,FLET'S Hikari Light connection services
Impact One disconnection during this period.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

ADSL eAccess service

ADSL ACCA service

ADSL Tokai service

au Hikari service

Asahi Mobile WiMAX service

Neo-Discount Mobile service

NTT DOCOMO

Wi-Fi Wi2 service

IP-Phone-C service

Hikari TV service