Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
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Asahi Net's English mobile phone site also lists maintenance and service outages.
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Service Outages

We apologize for the inconvenience caused by these outages of the past 4 weeks.

From To Detail
2017/4/18 18:36 2017/4/18 18:49 Some of our services were unavailable.
2017/4/18 10:50 2017/4/18 12:33 Email could not be sent through our mails.asahi-net.or.jp server.
2017/4/14 21:30 2017/4/15 00:00 It is possible that FLET'S connection services were unavailable in Nagasaki area.
2017/4/13 20:06 2017/4/13 22:25 Email sent to ASAHI-Net (without Virtual Domain Email addresses) cannot be received.
2017/4/12 17:44 2017/4/12 18:04 It was possible that our FLET'S Internet connection services were unavailable in Tokyo area.
2017/4/12 2:00 2017/4/12 7:00 It was not possible to confirm the availability of online services based on entered postal codes during this time.
2017/4/4 3:24 2017/4/4 12:53 There were delays in on-line application and change requests for our email service taking effect.
2017/3/26 5:01 2017/3/26 15:16 It is possible that our user CGI service was unavailable.
2017/3/2 16:30 2017/3/31 17:18 It is possible that our Asahi Net LTE (ANSIM) Internet connection service was unavailable.

Emergency Maintenance

Should we have an urgent need to do ad-hoc maintenance, we will write about it here.

Date/Time : 2017/04/07 04:00 to 2017/04/07 06:00
Area:Ehime
Service:FLET'S Hikari Next Family, FLET'S Hikari Light (Family, Mansion) connection services
Impact:Several disconnections up to 30 minutes during maintenance period.

Date/Time : 2017/04/25 21:00 to 2017/04/26 00:00
Area:Japan
Service:Asahi Net LTE (ANSIM)
Impact:Confirming and increasing (charge up) the data traffic is not possible during the maintenance period.


Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2017/4/25 0:00 to 2017/4/25 3:00 Location Aichi
Service FLET'S Hikari Next Family, FLET'S Hikari Light(Family, Mansion) connection services.
Impact Several disconnections up to 20 minutes during this period.
2017/4/21 0:00 to 2017/4/21 3:00 Location Okinawa, Miyazaki
Service FLET'S Hikari Next Mansion, FLET'S Hikari Premium(Family, Mansion) connection services.
Impact Several disconnections up to 30 minutes during this period.
2017/4/14 0:00 to 2017/4/14 3:00 Location Kagoshima, Wakayama
Service FLET'S Hikari Next Family, FLET'S Hikari Light(Family, Mansion) connection services.
Impact Several disconnections up to 30 minutes during this period.
2017/4/11 0:00 to 2017/4/11 2:00 Location Yamaguchi
Service FLET'S Hikari Next Family, FLET'S Hikari Light(Family, Mansion) connection services.
Impact Several disconnections up to 30 minutes during this period.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

ADSL eAccess service

ADSL ACCA service

ADSL Tokai service

au Hikari service

Asahi Mobile WiMAX service

Neo-Discount Mobile service

NTT DOCOMO

Wi-Fi Wi2 service

IP-Phone-C service

Hikari TV service