Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
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Asahi Net's English mobile phone site also lists maintenance and service outages.
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Service Outages

We apologize for the inconvenience caused by these outages of the past 4 weeks.

From To Detail
2017/1/6 05:34 2017/1/6 23:51 The AsaOne service was unavailable.
2017/1/4 13:08 2017/1/4 14:00 It is possible that our IP-Phone-F and IP-TV-Phone-F services were unavailable.
2016/12/31 19:27 2016/12/31 20:36 It is possible that our Neo-Discount ADSL and ADSL eAccess course Internet connection services were unavailable.
2016/12/26 17:22 2016/12/27 0:00 It is possible that ASAHI Net WiMAX2+ and ASAHI Mobile WiMAX services were unavailable.
2016/12/26 17:22 2016/12/27 0:00 It is possible that FLET'S connection services were unavailable in Iwate, Miyagi, Yamagata, Niigata, Ibaraki, Saitama, Chiba, Shizuoka, Ishikawa, Nagano, Aichi, Gifu, Mie, Kyoto, Osaka, Nara, Wakayama, Tottori, Shimane, Okayama, Hiroshima, Yamaguchi, Fukuoka, Okinawa.
2016/12/26 16:11 2016/12/26 16:14 It is possible that our Internet connection services were unavailable in some areas.

Emergency Maintenance

Should we have an urgent need to do ad-hoc maintenance, we will write about it here.


Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2017/2/3 00:00 to 2017/2/3 03:00 Location Aichi
Service B FLET'S Family connection service
Impact Several disconnection during this period.
2017/1/26 6:00 to 2017/1/26 6:30 Location Japan
Service Account Maintenance service, Web Mail service
Impact These services can not be available.
2017/1/20 0:00 to 2017/1/20 6:00 Location Nagano
Service FLET'S Hikari Next, FLET'S Hikari Light, B FLET'S Basic, FLET'S ADSL, AsahiNet Hikari connection service
Impact One disconnection up to 20 minutes during this period.
2017/1/19 2:00 to 2017/1/19 7:00 Location Japan
Service Account Maintenance service
Impact During the maintenance period, confirmation of supplied service with postal code will not be available.
2016/12/22 4:00 to 2016/12/22 6:00 Location Japan
Service Making new connections to the Internet, accessing Web Mail, sending and receiving email, and using other services will be affected.
Impact One disconnection up to 1 minute during this period.
2016/12/20 4:00 to 2016/12/20 6:00 Location Tokyo
Service FLETS Hikari Next Mansion, AsahiNet Hikari Mansion, B FLETS Business, B FLETS Basic, FLETS ADSL(including BB Entry course), FLETS ISDN
Impact One disconnection up to 10 minutes during maintenance period.
2016/12/20 0:00 to 2016/12/20 1:00 Location Ishikawa
Service AsahiNet Hikari Family,FLET'S Hikari Next Family,FLET'S Hikari Light connection services
Impact One disconnection during this period.
2016/12/14 2:00 to 2016/12/14 7:00 Location Japan
Service Account Maintenance service
Impact Confirmation of supplied service with postal code can not be available during this period.
2016/12/13 0:00 to 2016/12/13 4:00 Location Fukushima
Service AsahiNet Hikari, FLET'S Hikari Next Giga Family, FLET'S Hikari Next Giga Mansion, FLET'S ISDN, FLET'S ADSL, BB Entry connection service
Impact One disconnection up to 30 minutes during this period.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

ADSL eAccess service

ADSL ACCA service

ADSL Tokai service

au Hikari service

Asahi Mobile WiMAX service

Neo-Discount Mobile service

NTT DOCOMO

Wi-Fi Wi2 service

IP-Phone-C service

Hikari TV service