Maintenance and Service Outages

Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
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Asahi Net's English mobile phone site also lists maintenance and service outages.
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Service Outages

We apologize for the inconvenience caused by these outages of the past 4 weeks.

From To Detail
2018/01/04 18:00 2018/01/05 01:00 Our FLET'S Next Mansion Internet connection service was unavailable within Miyagi area.
2018/01/01 14:00 2018/01/01 19:00 Our FLET'S Next Mansion Internet connection service was unavailable within Miyagi area.
2017/12/26 13:06 2017/12/26 15:34 Our FLET'S ADSL Internet connection service was unavailable within Hokkaido area.
2017/12/21 17:00 2017/12/22 00:00 Our FLET'S Next Mansion Internet connection service was unavailable within Miyagi area.
2017/12/14 11:23 2017/12/21 12:20 There were cases of Email sent to ASAHI-Net (without Virtual Domain Email addresses) delayed, or cannot be received.

Emergency Maintenance

Date/Time : 2018/01/16 02:00 to 2018/01/16 08:00
Location: Japan
Service : Account Maintenance service
Impact :During the maintenance period, confirmation of supplied service with postal code will not be available.

Date/Time : 2018/01/24 01:00 to 2018/01/24 06:00
Location: Japan
Service : Asahi Net LTE (ANSIM)
Impact :LTE (ANSIM) Account Maintenance service unavailable.


Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2018/2/27 0:00 to 2018/2/27 4:00 Location Gunma, Yamanashi
Service B Flet's Family, FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact Several disconnections during this period.
2018/2/27 0:00 to 2018/2/27 4:00 Location Nagano
Service FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact Several disconnections during this period.
2018/2/27 0:00 to 2018/2/27 4:00 Location Chiba
Service FLET'S ADSL connection service.
Impact One disconnections may occur during this period.
2018/2/27 0:00 to 2018/2/27 4:00 Location Kanagawa
Service FLET'S Hikari Next Mansion connection service.
Impact Several disconnections during this period.
2018/2/6 0:00 to 2018/2/6 6:00 Location Fukuoka
Service B FLET'S, FLET'S ADSL, FLET'S ISDN connection services.
Impact Several disconnections up to 180 minutes during this period.
2018/2/2 0:00 to 2018/2/2 6:00 Location Osaka
Service B Flet's Family, FLET'S ADSL connection services.
Impact Several disconnections during this period.
2018/2/2 4:00 to 2018/2/2 6:00 Location Okinawa
Service FLET'S Hikari Next mansion connection service.
Impact One disconnection up to 20 minutes during this period.
2018/01/31 21:00 to 2018/02/01 02:00 Location Japan
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2018/1/26 0:00 to 2018/1/26 6:00 Location Hiroshima
Service FLET'S Hikari Next Mansion, B FLET'S, FLET'S Hikari Premium, FLET'S ADSL, FLET'S ISDN Internet connection services.
Impact One disconnection up to 90 minutes during this period.
2018/1/25 22:00 to 2018/1/26 0:00 Location Aichi
Service FLET'S Hikari Next, FLET'S Hikari Light connection services.
Impact One disconnection may occur during this period.
2018/01/17 01:00 to 2018/01/17 06:00 Location Japan
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2018/01/16 02:00 to 2018/01/16 08:00 Location Japan
Service Account Maintenance service
Impact During the maintenance period, confirmation of supplied service with postal code was not available.
2018/1/16 0:00 to 2018/1/16 6:00 Location Okinawa
Service FLET'S Hikari Next Family, FLET'S Hikari Light Internet connection services.
Impact Several disconnections may occur during this period.
2018/1/16 0:00 to 2018/1/16 6:00 Location Okinawa
Service FLET'S ISDN, FLET'S ADSL, B FLET'S, FLET'S Hikari Premium, FLET'S Hikari Next Mansion Internet connection services.
Impact One disconnection up to 90 minutes during this period.
2018/1/12 2:00 to 2018/1/12 6:00 Location Hiroshima
Service FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact Several disconnections up to 90 minutes during this period.
2018/1/12 0:00 to 2018/1/12 2:00 Location Kouchi
Service FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact One disconnection up to 90 minutes during this period.
2017/1/10 0:00 to 2017/1/10 4:00 Location Kouchi
Service FLET'S Hikari Next Mansion, FLET'S Hikari Premium, B FLET'S, FLET'S ADSL, FLET'S ISDN connection services.
Impact Disconnections up to 90 minutes during this period.
2018/1/10 4:00 to 2018/1/10 6:00 Location Toyama
Service FLET'S Hikari Premium connection services.
Impact One disconnection up to 20 minutes during this period.
2017/12/27 22:30 to 2017/12/27 23:30 Location Okayama
Service FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact One disconnection may occur during this period.
2017/12/26 17:30 to 2017/12/26 17:45 Location Hokkaido
Service FLET'S ADSL connection service.
Impact One disconnection during this period.
2017/12/26 0:00 to 2017/12/26 6:00 Location Yamaguchi
Service All of FLET'S Internet connection services.
Impact One disconnection up to 90 minutes during this period.
2017/12/22 0:00 to 2017/12/22 6:00 Location Saga
Service FLET'S connection services.
Impact One disconnection up to 90 minutes during this period.
2017/12/20 02:00 to 2017/12/20 08:00 Location Japan
Service Account Maintenance service
Impact During the maintenance period, confirmation of supplied service with postal code was not available.
2017/12/19 0:00 to 2017/12/19 6:00 Location Fukui
Service ALL FLET'S connection services
Impact One disconnection up to 90 minutes during this period.
2017/12/15 2:00 to 2017/12/15 6:00 Location Nagasaki
Service FLET'S Hikari Next Mansion, FLET'S Hikari Premium, B FLET'S, FLET'S ADSL, FLET'S ISDN connection services.
Impact One disconnection up to 90 minutes during this period.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

Neo-Discount ADSL

ADSL Tokai service

au Hikari service

Asahi Mobile WiMAX service

Neo-Discount Mobile service

NTT DOCOMO

Wi-Fi Wi2 service

IP-Phone-C service

Hikari TV service