ASAHI Net : SUPPORT

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Support

Maintenance and Service Outage

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
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Are you a mobile phone user?
ASAHI Net's English mobile phone site also lists maintenance and service outages.
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Service Outages

We apologize for the inconvenience caused by these outages.

From	To	Detail
2/2 3:34	2/2 4:51	Connection not possible to Kumamoto area FLET'S services (excluding Hikari Next and Hikari Premium) due to NTT equipment failure.
2/2 3:20	2/2 3:31	Connection not possible to Kumamoto area FLET'S services (excluding Hikari Next and Hikari Premium) due to NTT equipment failure.
1/25 15:03	1/25 17:45	Virtual Domain/MMJP Web page formdecode CGI was unavailable.
1/19 10:23	1/19 10:59	Virtual Domain Web pages were unavailable.
1/5 11:02	1/5 11:22	Our Web site (asahi-net.jp) was unavailable.
1/5 11:02	1/5 11:47	The AsaOne service was unavailable.

Emergency Maintenance

There is currently no emergency maintenance planned.

Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30. On the first day of every month, between 03:00 and 05:00, use of our Account Maintenance services is also not possible due to maintenance.

Date	Time	Location	Service	Impact
2/16	2:00-4:00	Yamanashi	All FLET'S connection services	One disconnection up to 20 minutes during this period.
2/16	2:00-4:00	Gifu	All FLET'S connection services	One disconnection up to 20 minutes during this period.
2/14	2:00-4:00	Chiba	All FLET'S connection services (except FLET'S Hikari Next Family, Light and B FLET'S Mansion)	One disconnection up to 10 minutes during this period.
2/10	2:00-4:00	Kanagawa	All FLET'S connection services (except FLET'S Hikari Next Family and Light)	One disconnection up to 20 minutes during this period.
2/9	2:00-4:00	Ibaraki	All FLET'S connection services	One disconnection up to 20 minutes during this period.
2/2	4:00-6:00	Fukuoka	Some FLET'S Hikari Next and FLET'S Hikari Premium connection services	One disconnection up to 20 minutes during this period.
2/2	2:00-4:00	Fukuoka	All FLET'S connection services	One disconnection up to 20 minutes during this period.
1/31	2:00-4:00	Kanagawa	FLET'S Hikari Next Mansion and B FLET'S Family connection services	One disconnection during this period.
1/26	4:00-6:00	Hiroshima	FLET'S Hikari Next and FLET'S Hikari Premium connection services	One disconnection up to 20 minutes during this period.
1/26	2:00-4:00	Hiroshima	All FLET'S connection services (except FLET'S Hikari Next and FLET'S Hikari Premium)	One disconnection up to 20 minutes during this period.
1/25	4:00-5:45	Throughout Japan	On-line signup	Not available during this period.
1/20	0:00-2:00	Fukuoka	FLET'S Hikari Next Family connection service	One disconnection during this period.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)

NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

ADSL eAccess service

ADSL ACCA service

ADSL Tokai service

T-Series Home service

Hikari one service

ASAHI Mobile WiMAX service

Discount Mobile service

NTT DOCOMO

IP-Phone-C service

Hikari TV service

Service outage/maintenance page