Maintenance and Service Outages

Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
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Are you a mobile phone user?
Asahi Net's English mobile phone site also lists maintenance and service outages.
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Service Outages

We apologize for the inconvenience caused by these outages of the past 4 weeks.

From To Detail
2017/7/26 10:15 2017/7/26 10:30 Internet connection service was unavailable.
2017/7/26 07:01 2017/7/26 07:27 Internet connection service was unavailable.
2017/7/24 20:00 2017/7/24 22:30 Our FLET'S Next Family, FLET'S Hikari Light (Family, Mansion) Internet connection service was unavailable within Kumamoto area.
2017/7/23 19:00 2017/7/23 23:00 Our FLET'S Next Family, FLET'S Hikari Light (Family, Mansion) Internet connection service was unavailable within Kumamoto area.
2017/7/22 12:50 2017/7/22 13:14 LTE (ANSIM) Account Maintenance service unavailable.
2017/7/3 20:00 2017/7/3 23:00 Our FLET'S Next Family Internet connection service was unavailable within Kumamoto area.
2017/7/1 12:00 2017/7/3 10:30 The Internet Kukai service is unavailable.

Emergency Maintenance

Should we have an urgent need to do ad-hoc maintenance, we will write about it here.

Date/Time : 2017/07/26 21:30 to 2017/07/27 00:00
Location : Japan
Service  : Asahi Net LTE (ANSIM)
Impact  : LTE (ANSIM) Account Maintenance service unavailable.


Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2017/8/8 4:00 to 2017/8/8 6:00 Location Kumamoto
Service FLET'S ADSL connection services.
Impact One disconnection up to 20 minutes during this period.
2017/8/8 4:00 to 2017/8/8 6:00 Location Kagawa
Service FLET'S ADSL connection services.
Impact One disconnection up to 20 minutes during this period.
2017/8/8 0:00 to 2017/8/8 4:00 Location Shizuoka
Service FLET'S connection services.
Impact Two disconnections during this period.
2017/8/4 4:00 to 2017/8/4 6:00 Location Fukui
Service FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact One disconnection up to 20 minutes during this period.
2017/8/4 4:00 to 2017/8/4 6:00 Location Yamaguchi
Service FLET'S Hikari Next Family, FLET'S Hikari Light, FLET'S ADSL connection services.
Impact One disconnection up to 20 minutes during this period.
2017/8/1 4:00 to 2017/8/1 6:00 Location Hyogo
Service FLET'S Hikari Next Family connection services.
Impact Several disconnections during this period.
2017/8/1 4:00 to 2017/8/1 6:00 Location Hyogo
Service FLET'S Hikari Premium Mansion connection services.
Impact One disconnection up to 20 minutes during this period.
2017/7/21 0:00 to 2017/7/21 3:00 Location Nagasaki
Service FLET'S Hikari Next, FLET'S Hikari Light Internet connection services
Impact Several disconnections up to 90 minutes during this period.
2017/7/14 2:00 to 2017/7/14 6:00 Location Tokyo
Service FLET'S Hikari Next Mansion connection service.
Impact Several disconnections during this period.
2017/7/13 2:00 to 2017/7/13 3:30 Location Nara
Service FLET'S Hikari Next Mansion, FLET'S Hikari Premium, B FLET'S ,FLET'S ADSL, FLET'S ISDN connection services.
Impact Several disconnections up to 60 minutes during this period.
2017/7/7 4:00 to 2017/7/7 6:00 Location Fukuoka
Service FLET'S Hikari Next (Family, Mansion), FLET'S Hikari Light (Family, Mansion) connection services.
Impact Several disconnections during this period.
2017/7/7 0:00 to 2017/7/7 4:00 Location Fukuoka
Service FLET'S connection services.
Impact Two disconnections during this period.
2017/7/7 0:00 to 2017/7/7 6:00 Location Shizuoka
Service FLET'S Hikari Next (Family, Mansion), FLET'S Hikari Light (Family, Mansion) connection services.
Impact Several disconnections during this period.
2017/7/6 22:00 to 2017/7/7 0:00 Location Nationwide
Service ASAHINet LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2017/6/30 2:00 to 2017/6/30 8:00 Location Tokyo
Service FLET'S Hikari Next Mansion, B FLET'S Basic connection services.
Impact Several disconnections up to 20 minutes during this period.
2017/6/28 21:00 to 2017/6/29 00:00 Location Japan
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2017/6/23 2:00 to 2017/6/23 8:00 Location Tokyo
Service FLET'S Hikari Next Mansion, B FLET'S Business, BB Entry, FLET'S ISDN connection services.
Impact Several disconnections during this period.
2017/6/22 22:00 to 2017/6/23 00:00 Location Japan
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2017/6/23 6:00 to 2017/6/23 6:30 Location Nationwide
Service Our All services
Impact Being unavailable up to 1 minute 2 times during this period.
2017/6/22 5:30 to 2017/6/22 6:30 Location Japan
Service Our All services
Impact Being unavailable up to 1 minute 4 times during this period.
2017/6/22 5:30 to 2017/6/22 6:30 Location Japan
Service POP,WebMail,I.email
Impact Being unavailable during this period.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

Neo-Discount ADSL

ADSL Tokai service

au Hikari service

Asahi Mobile WiMAX service

Neo-Discount Mobile service

NTT DOCOMO

Wi-Fi Wi2 service

IP-Phone-C service

Hikari TV service