Maintenance and Service Outages

Maintenance and Service Outages

Below, find a list of maintenance and service outages. This information and other support-related information is also supplied in a regular mailing called Support News.
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Asahi Net's English mobile phone site also lists maintenance and service outages.
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Service Outages

We apologize for the inconvenience caused by these outages of the past 4 weeks.

From To Detail
2017/11/17 19:25 2017/11/17 21:05 There were delays in the sending of Email Virus Check Service.
2017/11/13 18:47 2017/11/13 22:48 Our FLET'S Hikari Next Family, FLET'S Hikari Light, Internet connection service was unavailable within Yamagata area.
2017/11/08 1:00 2017/11/08 8:23 There were delays in the sending of email.
2017/10/27 17:53 2017/10/27 19:25 There were cases of Email cannot be received.
2017/10/27 12:11 2017/10/27 13:42 There were cases of Email cannot be received.
2017/10/22 20:00 2017/10/22 21:00 Our FLET'S Next Family and FLET’S Hikari Light Internet connection service was unavailable within ibaraki area.

Emergency Maintenance

Date/Time:2017/11/16 21:00 to 2017/11/17 02:00
Location:Japan
Service:Asahi Net LTE (ANSIM)
Impact:LTE (ANSIM) Account Maintenance service unavailable.

Date/Time : 2017/11/22 02:00 to 08:00
Location: Japan
Service:Account Maintenance service
Impact:During the maintenance period, confirmation of supplied service with postal code will not be available.


Maintenance

Maintenance is required for the strengthening of lines and equipment. During the times listed below it is possible for any new connection attempt to fail and for established connections to be disconnected. System maintenance is also performed every Thursday from 06:00 to 06:30.

Date/Time Detail
2017/12/26 0:00 to 2017/12/26 6:00 Location Yamaguchi
Service All of FLET'S Internet connection services.
Impact One disconnection up to 90 minutes during this period.
2017/12/15 2:00 to 2017/12/15 6:00 Location Nagasaki
Service FLET'S Hikari Next Mansion, FLET'S Hikari Premium, B FLET'S, FLET'S ADSL, FLET'S ISDN connection services.
Impact One disconnection up to 90 minutes during this period.
2017/12/12 0:00 to 2017/12/12 6:00 Location Wakayama
Service FLET'S connection services.
Impact One disconnection up to 90 minutes during this period.
2017/12/8 0:00 to 2017/12/8 6:00 Location Ehime
Service FLET'S connection services.
Impact Disconnections up to 90 minutes during this period.
2017/12/5 0:00 to 2017/12/5 6:00 Location Miyazaki
Service ALL FLET'S connection services
Impact One disconnection up to 90 minutes during this period.
2017/12/4 22:30 to 2017/12/4 23:00 Location Kumamoto
Service FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact One disconnection may occur during this period.
2017/12/1 4:00 to 2017/12/1 6:00 Location Aichi
Service FLET'S Hikari Next Mansion connection service.
Impact Several disconnections may occur during this period.
2017/12/1 0:00 to 2017/12/1 2:00 Location Osaka
Service FLET'S Hikari Premium connection service.
Impact One disconnection may occur during this period.
2017/11/28 0:00 to 2017/11/28 6:00 Location Shiga
Service All of FLET'S Internet connection services.
Impact One disconnection up to 90 minutes during this period.
2017/11/21 0:00 to 2017/11/21 6:00 Location Shimane
Service All of FLET’S Internet connection services.
Impact One disconnection up to 90 minutes during this period.
2017/11/21 6:00 to 2017/11/21 8:00 Location Hokkaido
Service FLET'S Hikari Next Mansion connection service.
Impact Several disconnections during this period.
2017/11/14 4:00 to 2017/11/14 6:00 Location Oita
Service FLET'S Hikari Premium Family connection service
Impact One disconnection up to 20 minutes during this period.
2017/11/13 22:30 to 2017/11/13 23:30 Location Ehime
Service FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact One disconnection may occur during this period.
2017/11/13 21:00 to 2017/11/14 02:00 Location Japan
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2017/11/10 0:00 to 2017/11/10 6:00 Location Nara
Service All of FLET'S Internet connection services.
Impact One disconnection up to 90 minutes during this period.
2017/11/08 01:00 to 2017/11/08 06:00 Location Japan
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.
2017/11/08 02:00 to 2017/11/08 08:00 Location Japan
Service Account Maintenance service
Impact During the maintenance period, confirmation of supplied service with postal code will not be available.
2017/11/7 4:00 to 2017/11/7 6:00 Location Aomori, Iwate, Akita, Yamagata, Fukushima, Tochigi, Gunma, Niigata, Nagano, Yamanashi
Service All FLET'S Internet connection services.
Impact One disconnection up to 3 minutes during this period.
2017/11/7 0:00 to 2017/11/7 4:00 Location Kagawa
Service FLET'S Hikari Premium, B FLET'S, FLET'S ADSL, FLET'S ISDN connection services.
Impact One disconnection up to 90 minutes during this period.
2017/11/2 4:00 to 2017/11/2 6:00 Location Okinawa
Service FLET'S Hikari Next mansion connection service
Impact One disconnection up to 20 minutes during this period.
2017/11/2 0:00 to 2017/11/2 6:00 Location Toyama
Service All of FLET'S Internet connection services.
Impact One disconnection up to 90 minutes during this period.
2017/10/31 3:00 to 2017/10/31 6:00 Location Shiga
Service FLET'S Hikari Next Family, FLET'S Hikari Light, FLET'S ADSL connection services.
Impact One disconnection up to 20 minutes during this period.
2017/10/31 0:00 to 2017/10/31 3:00 Location Shimane
Service FLET'S Hikari Premium Family, FLET'S Hikari Next Family, FLET'S Hikari Light connection services.
Impact One disconnection up to 20 minutes during this period.
2017/10/30 22:30 to 2017/10/30 23:30 Location Hyogo
Service FLET'S Hikari Next Mansion connection service.
Impact One disconnection may occur during this period.
2017/10/27 0:00 to 2017/10/27 4:00 Location Toyko
Service FLET'S ADSL, B FLET'S Basic connection services.
Impact Several disconnections during this period.
2017/10/27 0:00 to 2017/10/27 4:00 Location Saitama
Service FLET'S ADSL connection service.
Impact Several disconnections during this period.
2017/10/27 0:00 to 2017/10/27 4:00 Location Tochigi, Akita, Aomori
Service B FLET'S Family, FLET'S Hikari Next Family, FLET'S Hikari Light, FLET'S Hikari Light Plus connection services.
Impact Several disconnections during this period.
2017/10/27 0:00 to 2017/10/27 4:00 Location Ishikawa
Service All of FLET’S Internet connection services excluding FLET'S Hikari Next Family and FLET’S Hikari Light connection services.
Impact One disconnection up to 90 minutes during this period.
2017/10/26 21:00 to 2017/10/27 02:00 Location Japan
Service Asahi Net LTE (ANSIM)
Impact LTE (ANSIM) Account Maintenance service unavailable.

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

Neo-Discount ADSL

ADSL Tokai service

au Hikari service

Asahi Mobile WiMAX service

Neo-Discount Mobile service

NTT DOCOMO

Wi-Fi Wi2 service

IP-Phone-C service

Hikari TV service