ASAHI Net WEB MAIL / SITE MAP / JAPANESE
Japan Broadband Internet Service Provider - with English Customer Service

HOMESIGNUP / CHANGESERVICESSUPPORTCORPORATE SERVICESWEB MAIL
How are we doing?
SUPPORT



Maintenance and Service Outage

A list of service outages and maintenance. This information and other support-related information is also supplied in a regular mailing called Support News. Subscription can be handled here.

Service Outages

We apologize for the inconvenience caused by these outages.
From To Detail
8/27 10:00 8/27 13:45 Some Hikari Premium service users unable to use non-ASAHI Net mail servers.
8/26 00:07 8/26 01:05 AsaBlo service unavailable.
8/17 11:25 8/17 11:30 New Internet connections not possible.
8/17 11:25 8/17 11:30 Account Maintenance, Unsolicited Email Folder, POP and FTP down.
8/6 12:29 8/8 12:24 Individual homepages did not load properly.

Emergency Maintenance

There is no emergency maintenance scheduled.

Maintenance

Maintenance is required for the strengthening of lines and equipment.
During the times listed below it is possible for any new connection 
attempt to fail and for established connections to be disconnected. 
System maintenance is also performed every Thursday from 06:00 to 06:30.
On the first day of every month, between 03:00 and 05:00, use of our 
Account Maintenance services is also not possible due to maintenance.
-----------------------------------------------------------------------
08/24 01:00-09:00
  Paid content services unavailable.
08/24 02:00-07:00
  ADSL eAccess connection services in east Japan.
  (Several disconnections of up to 60 minutes each).
08/24 21:00-23:30
  ADSL eAccess connection services in east Japan.
  Several disconnections of up to 60 minutes each.
-----------------------------------------------------------------------
08/26 04:30-06:30
  FLET'S connection services throughout Japan (excluding Tokyo).
  (Two disconnections of up to 1 minute each during this period).
08/26 04:30-06:30
  ADSL eAccess connection services throughout Japan.
  (Two disconnections of up to 1 minute each during this period).
08/26 04:30-06:30
  ADSL eAccess (formerly ACCA) connection services throughout Japan.
  (Two disconnections of up to 1 minute each during this period).
08/26 04:30-06:30
  ADSL Tokai connection services throughout Japan.
  (Two disconnections of up to 1 minute each during this period).
-----------------------------------------------------------------------
09/07 23:00-09/08 03:00
  McAfee Security Suite throughout Japan.
  (Various procedures and downloading not possible during this period).
-----------------------------------------------------------------------
09/09 04:00-05:00
  FLET'S Hikari Premium, FLET'S Hikari Next services in west Japan.
  (One disconnection of up to 10 minutes during this period).
09/09 05:00-06:00
  ADSL eAccess (formerly ACCA) connection services throughout Japan.
  (One disconnection of up to 10 minutes during this period).
09/09 05:00-06:00
  ADSL eAccess connection services in west Japan.
  (One disconnection of up to 10 minutes during this period).
09/09 05:00-06:00
  FLET'S connections services (except Hikari Premium and Hikari Next)
  in Osaka, Kyoto, Hyogo and Nara.
  (One disconnection of up to 10 minutes during this period).
09/09 05:00-06:00
  FLET'S connections services in east Japan (except Tokyo, Chiba, 
  Saitama and Kanagawa).
  (One disconnection of up to 10 minutes during this period).
-----------------------------------------------------------------------
09/12 02:00-03:00
  ADSL eAccess (formerly ACCA) services in some parts of Kanagawa.
  (One disconnection of up to 5 minutes during this period).
09/12 03:00-04:00
  ADSL eAccess (formerly ACCA) services in Hiroshima, Tottori,
  Yamaguchi and Okayama.
  (One disconnection of up to 5 minutes during this period).
09/12 03:00-04:00
  FLET'S connections services (except B FLET'S Family) in Aichi.
  (One disconnection of up to 5 minutes during this period).
-----------------------------------------------------------------------

Key to notation above  
=====================
Time is based on the 24 hour clock
+ Event continues to the next day

Links to Maintenance/Outage Pages (linked pages will be in Japanese)


NTT's FLET'S ISDN, FLET'S ADSL and B FLET'S services

ADSL eAccess service

ADSL ACCA service

ADSL Tokai service

T-Series Home service

Hikari one service

Discount Mobile service

NTT DOCOMO

IP-Phone-C service

Hikari TV service

Copyright © ASAHI Net, Inc. Personal Information Protection Policy | Homepage Copyright