Support Line Congestion Status

This is the status of congestion for our support line.
Depending on the time you call our support line you may be kept waiting for an operator to take your call. Please use the guide below to help you to determine the best time to make your call.

  • Easy to connect:Easy to connect
  • Relatively easy to connect:Relatively easy to connect
  • Difficult to connect:Difficult to connect
Time 10 11 12 13 14 15 16
Mo. Easy to connect Difficult to connect Easy to connect Relatively easy to connect Difficult to connect Difficult to connect Difficult to connect
Tu. Easy to connect Relatively easy to connect Relatively easy to connect Difficult to connect Difficult to connect Easy to connect Relatively easy to connect
We. Easy to connect Relatively easy to connect Relatively easy to connect Easy to connect Difficult to connect Relatively easy to connect Easy to connect
Th. Easy to connect Relatively easy to connect Easy to connect Easy to connect Difficult to connect Easy to connect Relatively easy to connect
Fr. Easy to connect Easy to connect Difficult to connect Easy to connect Difficult to connect Relatively easy to connect Easy to connect

[As of July 2017]

You may use our Account Maintenance page to make changes to your Asahi Net account, such as updating your contract. A Configuration Guide page for Internet settings and a FAQ page are also available; you may find the answer to your inquiry on those pages.

It is possible for our phone lines to be busy. If this is the case please use one of our contact forms to send us your inquiry.

Important

For Asahi Net's English telephone support and contact information, click here.