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Setup Guide No.0301



Email software

Before you make settings, please check the following.

  • You have registered for our Expanded Services, before using SMTP authentication or APOP authentication. You only need to do this once.
  • The email software you use has functionality for POP over SSL/TLS (recommended), SMTP over SSL/TLS (recommended) and/or APOP.

Email software settings


Basic settings


Mail account ASAHI Net User ID (E.g.ab3c-defg, m1234ab567c, u1234ab567c)
Password The password for the ASAHI Net User ID Enter the password in lower case characters.
Incoming mail server (POP3) pop.asahi-net.or.jp * STLS commands are not supported
Port number (POP3) 995 For POP over SSL/TLS authentication
110 For no POP over SSL/TLS authentication
Outgoing mail server (SMTP) mail.asahi-net.or.jp * STARTTLS commands are not supported
Port number (SMTP) 465 For SMTP over SSL/TLS authentication
25 For no SMTP over SSL/TLS authentication
587 If needing to use the submission port click here.
Email address Your Email address (E.g. MyMail address, Virtual Domain mail address, ASAHI Net User ID@asahi-net.or.jp)

Expanded settings


SMTP authentication Set (recommended) Make the setting if you are using compatible software.
If using incompatible software, use POP before SMTP instead.
POP over SSL/TLS
SMTP over SSL/TLS
Set (recommended) Make the setting if you are using compatible software.
If using incompatible software, use APOP authentication (or POP) and SMTP.

Compatible Email Software

Please confirm via the following link

Important

  • If you are using anti-virus software or firewall software, you may have actived it to check your email on sending. Sometimes this can cause SMTP authentication to fail. In this case, you may need to disable the setting in that software related to the sending of email.
  • If you are connected to an ASAHI Net Internet connection service you can use the old email settings for sending and receiving email; you don't need to register for our Expanded Services. However, by registering for our Expanded Services you allow compatible software to be set in a way that takes advantage of the security features of our email servers.

Recommended email software settings

ASAHI Net recommend you use the most secure settings possible for the email software you use.

Icon
Meaning
Icon
Meaning
POP over SSL
SMTP over SSL
SMTP
APOP
Windows
Eudora 6.1 POP over SSLSMTP over SSLSMTP AuthenticationAPOP Authentication
Netscape 7.x POP over SSLSMTP Authentication
Outlook 2010 POP over SSLSMTP over SSLSMTP Authentication
Outlook 2007 POP over SSLSMTP over SSLSMTP Authentication
Outlook 2002 POP over SSLSMTP over SSLSMTP Authentication
Outlook Express 6.x POP over SSLSMTP over SSLSMTP Authentication
Thunderbird 1.5 POP over SSLSMTP over SSLSMTP AuthenticationAPOP Authentication
Thunderbird 1.0 POP over SSLSMTP over SSLSMTP AuthenticationAPOP Authentication
Windows Live Mail 2011 POP over SSLSMTP over SSLSMTP AuthenticationAPOP Authentication
Windows Mail POP over SSLSMTP over SSLSMTP Authentication
Macintosh
Eudora 6.1 POP over SSLSMTP Authentication
Eudora 5.1 POP over SSLSMTP Authentication
Mail (Mac OS X v10.1) POP over SSLSMTP over SSLSMTP AuthenticationAPOP Authentication
Mail (Mac OS X v10.2) POP over SSLSMTP over SSLSMTP AuthenticationAPOP Authentication
Mail (Mac OS X v10.3) POP over SSLSMTP over SSLSMTP AuthenticationAPOP Authentication
Mail (Mac OS X v10.4) POP over SSLSMTP over SSLSMTP AuthenticationAPOP Authentication
Mail (Mac OS X v10.5) POP over SSLSMTP over SSLSMTP AuthenticationAPOP Authentication
Mail (Mac OS X v10.6) POP over SSLSMTP over SSLSMTP AuthenticationAPOP Authentication
Mail (Mac OS X v10.7) POP over SSLSMTP over SSLSMTP AuthenticationAPOP Authentication
Netscape 7.x POP over SSLSMTP Authentication
Outlook Express 5 POP over SSLSMTP over SSLSMTP AuthenticationAPOP Authentication
Other
iPhone/iPod Touch POP over SSLSMTP over SSLSMTP AuthenticationAPOP Authentication
iPad POP over SSLSMTP over SSLSMTP AuthenticationAPOP Authentication
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