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Moving Procedure For the FTTH with FLET'S Course

Even if you move home, it is possible to continue to use FTTH with FLET'S.

Important Notes

  • If you are presently using Hikari TV for ASAHI Net, click the link below.
  • If you are using a fixed IP address and you move to a different location in the same FLET'S area and get a different type of NTT Fiber optic line, the fixed IP address will change.
  • If you have been using IP-Phone-C or IP-Phone-F with your FTTH with FLET'S service, and you will continue to use FTTH with FLET'S at your new home, you will still be able to continue the IP-Phone service.
  • If you are using NTT's Hikari Denwa service, please contact NTT.
    NTT's English Customer Support Desk: 0120-364-463
    NTT's Japanese Support Desk: 116

 Using FTTH with FLET'S (NTT East) and moving within the NTT East area


step3

STEP 3. Contact NTT

Please contact NTT about moving your FTTH line to your new home.
NTT's English Customer Support Desk: 0120-364-463
NTT'S Japanese Support Desk: 116
When you contact NTT, tell them you want to keep using ASAHI Net's FTTH with FLET'S service.
*Please consult with NTT about when they will open FTTH at your new home and about any charges that will be involved.


step4

STEP 4. Change your registered address at ASAHI Net

  • Individual Users

  • Click the Change Registered Information link below and then select Address/Phone.

  • Business Users

  • Click the Change Registered Information link below and then select Change Account Details.
@

 Using FTTH with FLET'S (NTT East) and moving into the NTT West area


step3

STEP 3. ASAHI Net FTTH with FLET'S move application

Print out the FTTH with FLET'S move application form, complete it and then fax or post it to ASAHI Net.
step4

STEP 4. Change your registered address at ASAHI Net

  • Individual Users

  • Click the Change Registered Information link below and then select Address/Phone.
  • Business Users

  • Click the Change Registered Information link below and then select Change Account Details.
@

 Using FTTH with FLET'S (NTT West) and moving within the NTT West area


step3

STEP 3. Contact NTT

Please contact NTT about moving your FTTH line to your new home.
NTT's English Customer Support Desk: 0120-364-463
NTT'S Japanese Support Desk: 116
When you contact NTT, tell them you want to keep using ASAHI Net's FTTH with FLET'S service.
*Please consult with NTT about when they will open FTTH at your new home and about any charges that will be involved.


step4

STEP 4. Change your registered address at ASAHI Net

  • Individual Users

  • Click the Change Registered Information link below and then select Address/Phone.
  • Business Users

  • Click the Change Registered Information link below and then select Change Account Details.
@

 Using FTTH with FLET'S (NTT West) and moving into the NTT East area


step3

STEP 3. ASAHI Net FTTH with FLET'S move application

Print out the FTTH with FLET'S move application form, complete it and then fax or post it to ASAHI Net.
step4

STEP 4. Change your registered address at ASAHI Net

  • Individual Users

  • Click the Change Registered Information link below and then select Address/Phone.
  • Business Users

  • Click the Change Registered Information link below and then select Change Account Details.
@
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