ADSL eAccess/Lite ADSL eAccess - Other Procedures

Read This First


Asahi Net User IDs

Depending on the service(s) you are using, you may have one or more User ID. There are different types of User ID. When you make a change to your Asahi Net account, you will see an icon identifying the type of User ID you can use to make the change, as listed below.

>> About The Business Service Administration ID

Asahi Net User IDs


ADSL eAccess/Lite ADSL eAccess - Other Procedures

Cancellation and work required to improve the quality of the ADSL line.

Web browser PDF Necessary ID

ADSL eAccess/Lite ADSL eAccess Course
Cancellation of the ADSL eAccess service.
On-line none User IDAdministration IDAdministration ID

Change line protector
Change line protector at NTT side.
11,550 yen (base 11,000 yen) charge.
none PDF
Japan.

Adjust line parameters
Basic line adjustment.
15,540 yen (base 14,800 yen) charge.
none PDF
Japan.

Remove bridge taps
Remove bridge taps from the line.
10,395 yen (base 9,900 yen) each.
none PDF
Japan.

Change line circuit
Change location of line circuit.
10,080 yen ( base 9,600 yen) charge.
none PDF
Japan.



Important note about work to improve line quality


There is no quarantee that the work will improve the quality of ADSL service, and once work is carried out there will be no refund of charges should the work result in no improvement to service.

Cancellation of this ADSL service


Return of the rental ADSL modem

Customers who are renting the ADSL modem for this service *1 are required to return the modem in the following cases.

  • When cancelling the ADSL eAccess Course / Lite ADSL eAccess Course
  • When cancelling an ADSL application before the line has been opened.
You will be required to return the ADSL modem at your expense should you have already received it. Please return the ADSL modem within 8 days of the date your ADSL line is closed. If you can't return the ADSL modem, you will be billed for the cost of the ADSL modem. Depending on the type of ADSL modem there is a different return address - please take care to return the modem to the correct address.

*1 If you have purchsed your ADSL modem, please do not return it.

Where to return the rental ADSL modem

Supplied by eAccess: (modems made by Sumitomo Electric or Creative)

Post code 270-2214
Address eAccess Modem Return Center (EA)
c/o Yamato Systems Development Ltd.
Matsudo Matsuhidai LC3F, 336-17 Matsuhidai, Matsudo-shi, Chiba-ken.
Telephone 03-5520-5757 *2

Supplied by NEC Access Technica: (e.g. DR202C/DR204C/DR302CVA/DR304CV/WD605CV/WD701CV)

Post code 436-8501
Address NEC Access Technica, Ltd.
c/o Equipment Manufacturers Department, Rental Group
Shimomata 800, Kakegawa-shi, Shizuoka-ken.
Telephone 0537-22-1144*2

*2 These phone numbers do not accept calls about the ADSL service.