read this First Hikari TV for Asahi Net

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Asahi Net User IDs

Depending on the service(s) you are using, you may have one or more User ID. There are different types of User ID. When you make a change to your Asahi Net account, you will see an icon identifying the type of User ID you can use to make the change, as listed below.

Asahi Net User IDs


Hikari TV for Asahi Net


Web browser Necessary ID

Apply for Hikari TV for Asahi Net
Apply for the Hikari TV for Asahi Net service.
* Use the PDF (English) form.
PDF UserID

Change the Hikari TV for Asahi Net Plan
Change the Hikari TV for Asahi Net Plan.
* Use the PDF (English) form.
English PDF UserID

Cancel the Hikari TV for Asahi Net service
Cancel the Hikari TV for Asahi Net service.
* Use the PDF (English) form.
English PDF UserID

Purchasing Premium Channels/Premium Video/Optional Video
Use the My Page option on the Hikari TV screen.
None None

Moving to a new location
1. Contact NTT to change the location of the fiber-optic line.
2. Update the registered contact postal address with Asahi Net by phone, or use the Address/Phone option on this Account Maintenance page.
3. Contact Asahi Net English support to change the mailing address for the Hikari TV Guide. This is required in addition to updating the contact postal address (step 2).
4. Reconfigure the tuner after moving to the new location.
None None

Change the postal address for the Hikari TV Guide
Contact Asahi Net English support to change the mailing address for the Hikari TV Guide.
None None

Ascertain Hikari TV plans and services
Use the My Page option on the Hikari TV screen.
None None

Ascertain Hikari TV charges
Use the My Page option on the Hikari TV screen.
None None

Applying for the channels with age restriction
Use the Settings option on the Hikari TV screen.
None None

Confirming the Entry Code
The Entry Code is sent to the default Asahi Net email address. Log in to Web Mail to confirm.
Web-based BBB UserID