ASAHI Net FTTH with FLET'S Course: Important Notes

WEB MAIL / SITE MAP / JAPANESE
Japan Broadband Internet Service Provider - with English Customer Service

Service > FTTH > FTTH with FLET'S > Important Notes

Applications

It is not possible to apply for a FTTH with FLET'S Course in the following situations:

When currently using NTT West's My Billing service.

Please apply for an ASAHI Net B FLET'S Course instead.

Furthermore, those applying for a FTTH with FLET'S Course in the NTT West area will need to apply for NTT's discount FLET'S Atto Waribiki service.

Availability

To sign up for the FLET'S Hikari Next service you must reside in an area to where NTT offer their FLET'S Hikari Next service. Depending on the status of NTT equipment availability for the FLET'S Hikari Next service and other reasons it is possible for delays in the opening of NTT's service or even for NTT to not be able to open it.

Please contact NTT for the very latest information about availability of their FLET'S Hikari Next services.

Charges

Joining month

The joining month is the month in which an ASAHI Net User ID is created.

Opening month

ASAHI Net	NTT FTTH line	Opening month	Opening month charge
New signup	New application	The month when B FLET'S, FLET'S Hikari Premium construction is completed.	No monthly charge billed for the opening month. The Monthly charge will be billed from the month following the opening month.
New signup	In use (continue)	The month when NTT completes its procedures.
New signup	In use (type change)	The month when NTT completes its procedures. *1
In use	New application	The month when B FLET'S, FLET'S Hikari Premium construction is completed.	The charge for the Course being used prior to the change in Course will be charged in the opening month. The Monthly charge will be billed from the month following the opening month.
In use	In use (continue)	The month when NTT completes its procedures.
In use	In use (type change)	The month when NTT completes its procedures. *1

Changing from B FLET'S to FLET'S Hikari Next

It is possible for three types of NTT fiber-optic line to be available with a FTTH with FLET'S Home Course application; B FLET'S New Family, B FLET'S Hyper Family and FLET'S Hikari Next. The FTTH with FLET'S Course monthly charge is the same regardless of the type of NTT fiber-optic line, as are the optional services available, however a change from one type of line to another will incur a construction charge and, depending on the construction work involved additional charges may also be incurred.

It is not possible to use the Internet while construction work is in progress for a change from a B FLET'S line to a FLET'S Hikari Next line. Furthmore it may be possible for some services to be unavailable after such a change, for an exchange of NTT connection device (modem/router) to be required, for the reconfiguration of connection settings to be required, etc.

Please refer to the following NTT Web pages (Japanese) for confirmation of NTT's FLET'S Hikari Next charges, or contact NTT directly.

>> NTT East (Japanese)
>> NTT West (Japanese)

NTT East's construction charges
(if changing from a B FLET'S line to a FLET'S Hikari Next line)

Line Type Changed To		Family Type	Mansion Type
			Optical Wiring Format	VDSL
				Mansion Type (VDSL)	Mansion Type (Optical Wiring)
Business type		10,800 yen	27,100 yen	20,000 yen	27,800 yen
Basic type
Family type
New Family type
Hyper Family type
Mansion type	Optical Wiring	27,100 yen	10,800 yen	20,000 yen	27,800 yen
	VDSL	27,100 yen		20,000 yen	27,800 yen

* The actual charge billed may vary depending on campaigns in operation, etc.

FTTH with FLET'S Campaign conditions

Discounted NTT East standard construction

NTT East will discount their standard construction charge for those who apply for a new fiber-optic line and use that fiber-optic line for a 12-month period. If a customer cancels the NTT East fiber-optic line within the 12 month period, NTT East will charge the customer 8,400 yen (incl. tax). For example, a member starting to use the NTT East fiber-optic line on June 3rd 2010 will have to keep the fiber-optic line until June 3rd, 2011 to avoid being charged the penalty charge. Please contact NTT East for details.

Discounted NTT West standard construction

NTT West will discount their standard construction charge for those who apply for a new fiber-optic line (FLET'S Hikari Next, FLET'S Hikari Premium, B FLET'S) and use that fiber-optic line for a minimum fifteen-month period. If a customer cancels the NTT West fiber-optic line within the fifteen-month period, NTT West will charge the customer the full construction charge.

ASAHI Net minimum usage period

ASAHI Net's minimum usage period for FTTH with FLET'S Courses is 12 months. Should the Course be cancelled within 12 months a penalty charge of 2,100 yen will be billed by ASAHI Net.