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Internet Service Provider in Japan - English Signup and English Customer Service

HOMESIGNUP / CHANGESERVICESSUPPORTCORPORATE SERVICESWEB MAIL
FTTH (fiber-optic)/ ADSL
Area Search
Tel. no. Eg. 03-1234-5678
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>> About the area search

>> No phone number?
steps


The steps to opening of service Notes Q&A
Home Course (NTT East) Mansion Course (NTT East) Home Course (NTT West) Mansion Course (NTT West)

The steps to opening of the with FLET'S Course


ASAHI Net NTT FTTH Apply
Current member New application Click here to apply




step 1
Area checkcustomer
First, check that FTTH with FLET'S can be offered in your area.
>> Area check
Check the service is available in your area.
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step 2
Applycustomer
Apply to change to the FTTH with FLET'S Course on-line or using our paper (PDF) form.
1. On-line: >> Apply for the with FLET'S Course
(Enter your ASAHI Net User ID and password when prompted)
2. Paper (PDF): FTTH with FLET'S Course
ASAHI Net will pass your FTTH application to NTT.
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step 3
Phone call from NTT East/NTT WestNTT East/NTT West
You will receive a phone call from NTT in English (it may be in Japanese if NTT do not have English speaking staff available). NTT will confirm your application and, if NTT are able to provide you with their service, they will tell you when they will visit your home to install it.
* There are cases of NTT not being able to offer their service.
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step 4
Installation NTT East/NTT West
NTT will carry out installation work at your home to open their FTTH service.
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step 5
Connection settings customer
Please configure your equipment with your ASAHI Net User Name and password.
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step 6
Use the service!
If you need to use a fixed IP address, please refer to this Web page:
>> Fixed IP Address
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