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| SERVICES > Reasons not to cancel your membership |
Do you really need to cancel your ASAHI Net membership? Here are some reasons not to cancel. Please do remember to submit your cancel request if none of these reasons appeal to you. Moving within Japan?
We can offer you fixed and mobile broadband connection throughout Japan. Please contact us and have us check what services are available to where you are moving. Switching to a different broadband service?
We think we can offer you fixed and mobile broadband services at a very competitive price to the service you are moving to. If you like, contact us about the service you are considering and we'll let you know what competitive services we offer. Leaving Japan?
If you are using an ASAHI Net email address or homepage address and are wanting to keep using it while you are outside Japan you make like to contact us for advice. NotesCancellation month
Should you make your cancel request up to and including the 15th day of a month, you may request to cancel your account effective the last day of the same month. Should you make your cancel request after the 15th day of a month your account will close effective the last day of the following month. Billing of charges
ASAHI Net usage charges will be billed up to and including the end of the month your account is closed. Depending on the credit card company you use, it will take time for ASAHI Net's charges to appear on your credit card statements, perhaps 1 to 2 months after we have billed our charges. Your understanding is appreciated. Confirmation number
After you complete the cancellation process a confirmation number will appear on the Web page. Please make a note of it. Cancel confirmation email
After you complete the cancellation process an automated email confirming the cancellation will be sent to your default ASAHI Net email address. Please read it. How to cancelPlease use the Cancel Here link below and when prompted enter your ASAHI Net User ID and its password.
Don't know your ASAHI Net User ID and password?
Please visit this Frequently Asked Questions (FAQ) page to find out how to send your request by e-mail, FAX, post or call us. |