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The steps to opening of 

service
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Neo-Discount ADSL Courses Type 1 line: New signup

step1
Area checkCustomer
First, check that Neo-Discount ADSL service can be offered in your area.
>> Area check
If applying for a Type 1 service, please check the Conditions For Construction.
Make sure the service can be offered to you.

step2
ApplyCustomer様
When the area check is complete you'll see a list of services you can choose from and apply for. If a Neo-Discount ADSL Course is available, apply for membership online or complete the signup form linked below.

Neo-Discount ADSL 12M/50M Course

step3
ID issuanceASAHI Net
An ASAHI Net User ID is issued between 3 and 7 days from your signup.
We don't issue User IDs from our Web page.

step4
Request line checkeAccess
eAccess ask NTT to check your line.

step5
StudyNTT
NTT study whether or not it is possible to have an ADSL service on your line.

step6
Result of NTT's studyeAccess
eAccess notifies you of the result of NTT's study.
The result is sent by postal mail to all applicants. Those who requested the result by email will also receive an email to the address they supplied when they applied for the Neo- Discount ADSL service.
* It is possible for service to be unavailable due to line conditions or the configuration of NTT's telephone network in your area.
If the result is POSITIVE, go to section (A) below.
If the result is NEGATIVE, go to section (B) below.
If the result is SERVICE NOT POSSIBLE DUE TO MEMBERS ENVIRONMENT, go to section (C) below.

(A) Service is possible
step7
Line compatibility resulteAccess
If service is possible, eAccess will notify you of the date NTT will do construction work to open the service.

step8
Changing the line to analogeAccess
If your line is an ISDN line, eAccess will send you information about changing it to be analog so that ADSL service can be placed on it.

step9
Analog notificationCustomer
If your line is an ISDN line, after you get the information you must contact eAccess to notify them you want to make the change to analog.

step10
Request NTT to make the changeeAccess
If your line is an ISDN line, after eAccess get your request to change it to analog, they will notify NTT.

step11
Delivery of ADSL modemeAccess
eAccess will send you an ADSL modem in advance of NTT's construction date.

step12
ConstructionNTT
NTT will carry out construction to make opening of the service possible.

step13
Connect to the serviceCustomer
After NTT has done their construction work, please configure your computer and ADSL modem for connection to the Internet. Please refer to our Configuration Guide Web page.
>> Configuration Guide

step14
Use the service!

(B) Service is not possible because another ADSL service is present on the line
step7
Removal of ADSL serviceeAccess
If you currently have another company's ADSL service (FLET'S ADSL, etc) on the line, it is not possible for NTT to perform a line compatibility check for another ADSL service. The member must remove (cancel) the other ADSL service before NTT can proceed with the ADSL eAccess line compatibility check.
In this case, eAccess will send you notification by email.

step8
Request for removalCustomer
Contact the other ADSL company for how to cancel that service.

step9
Removal dateADSL Company
You will be notified of the date of removal of the other ADSL service.

step10
Notify eAccessCustomer
Please notify eAccess of that date the other ADSL service will be removed.

step11
Request line checkeAccess
eAccess ask NTT to check your line - again.

step12
StudyNTT
NTT study whether or not it is possible to have an ADSL service on your line.
If possible, got to (A).

(C) Service not possible due to the environment of your location
step7
Result of negative line compatibility checkASAHI Net
ASAHI Net will send you the result of NTT's check by email.
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