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What our users said



Here are some of the more recent, unedited comments from customers who have cancelled their membership due to leaving Japan, etc.
Ms. K.
8/May/2013
connection was super! thank you
Mr. G.
14/Mar/2013
I found it best compared to softbank or au.
Very cost effective & really good speed everytime I connect.
Mr. K.
12/Mar/2013
I am very happy with the service received. Thanks!
Ms. E.
18/Feb/2013
Great service, I never had any problems! Will recommend to friends.
Mr. J.
15/Feb/2013
Great service and speed. It will be missed.
Ms. S.
9/Feb/2013
This is a wonderful service and we will definitely be using it again during trips to Japan. The wonderful English language option made setting up our wireless mobile service easy and stress free. Thank you very much!
Mr. T.
21/Jan/2013
Service from Asahi Net has always been great.
Will always consider coming back in the future for any internet needs. Thanks for the 4 and a half years of awesome service.
Ms. N.
14/Jan/2013
Good service. Thank you for English support!
Mr. P.
31/Dec/2012
Thank you very much for offering an English service!
Mr. G.
14/Dec/2012
Very good service.
Mr. P.
1/Oct/2012
Thank you very much for the good service of your company. I will recommend others to use your service as I used to do. Have a good fortune.
Ms. I.
31/Aug/2012
Excellent and perfect for expatriates!
Mr. K.
10/Aug/2012
I was very satisfied with ASAHI Net's service, and in combination with NTT's fiber line, it made for the fastest and most reliable internet connection I've yet had. ASAHI Net's service was also second-to-none, and I really appreciate that your representatives went the extra mile to help me navigate the sometimes difficult process of setting up an internet connection in Japan. I have strongly recommended your services for the teacher that will be replacing me at my previous post. Thank you, and keep up the good work.
Mr. K.
19/Jul/2012
You've been my connection to the world, my family and my friends for the last three years. Thank you very much.
Mr. W.
2/Jul/2012
I am very satisfied with ASAHI-Net. It is extremely stable with a very good speed. I always recommend it to colleagues and friends. We are moving out of the country, hence the cancellation.
Mr. N.
19/Jun/2012
Thanks Asahi-net. Your excellent English customer service, reasonable rates and 100% reliability have kept me a happy customer for nearly 15 years.
Mr. F.
18/Mar/2012
No complaints....great service and will miss the fast connection.
Ms. C.
5/Mar/2012
A very good service for no Japanese speakers.
Mr. T.
1/Mar/2012
I had absolutely no problems with Asahi-net whatsoever and in almost 2 years of usage there was not even a singly minute of downtime. The service was always fast and reliable and I would definitely recommend it to my friends. If I require an internet connection again in the future I will definitely return to Asahi-net.
Mr. U.
18/Jan/2012
Fantastic speed and stability and very reasonable price.
The best internet provider I've ever use.
Mr. D.
31/Oct/2011
Thanks for 5 years of flawless service.
Mr. D.
28/Oct/2011
I was very satisfied with Asahi Net for many years. Thanks a lot.
Ms. Q.
24/Oct/2011
Asahi Net has been great. I am only cancelling because I am returning home to Australia permanently. Thanks.
Ms. N.
6/Sep/2011
Your service is great! I'll sign up again if I come back to Japan.
Mr. L.
27/Jul/2011
Internet speed and English support was excellent. I have been very satisfied by the service provided. Thank you.
Ms. B.
26/Jul/2011
It was a good service! Thank you for your hard work during my time in Japan.
Ms. M.
20/Jun/2011
Easy setup, easy connection. I was very happy with it.
Ms. L.
15/Jun/2011
Thank you very much for the past 5years service. We'll move to U.S.A and have to cancel the service.
Ms. S.
14/Jun/2011
Great service but leaving Japan from July
Ms. C.
24/May/2011
I was very pleased with Asahi Net. Thank you for providing a very good internet access.
Mr. A.
14/Apr/2011
Great service, never had any problems.
Mr.G.
9/Apr/2011
Very satisfied with Asahi service.
Mr.S.
8/Apr/2011
The service has been outstanding. The price, the speed and the reliability of the internet service has been amazing. Much better than anything I could have gotten in Canada :)
Ms. W.
21/Mar/2011
the service was very satisfactory with cheapest monthly fees. thank you very much for the customer service. i do hope to use the service again someday.
Ms. H.
10/Feb/2011
Your service was good. I appreciate the speed and stability of connection.
Mr. E.
4/Feb/2011
Have been VERY happy with the service and speed from Asahi. I would stay with Asahi if I was not leaving Japan.
Mr. P.
1/Dec/2010
I'm member of Asahi Net for many years. Very satisfied with service and support. Leaving country - therefor canceling my membership. Thank you.
Mr. W.
24/Nov/2010
I never had any problem with your services and I would happily use Asahi net again when I have a new need.
Ms. L.
16/Nov/2010
Thank you for making your service available in English
Mr. K.
16/Sep/2010
Very happy with the service no problems at all.
Mr. K.
4/Aug/2010
I am leaving Japan. Thank you for many years of excellent service, with a very simple and painless connection and disconnection, in English, and mostly done easily online or through the English Language customer support. Customer support was excellent and always quick to help me in English with no long waits on hold. Transferring my service to a new address was very simple. And finally, using NTT B-Flets Hikari with Asahi Net as the provider, I have experienced the fastest internet speeds I have ever seen, with no down time that I have ever noticed.
Mr. F.
26/Jul/2010
Everything was awesome. Thanks.
Ms. C.
9/Jun/2010
Excellent service, thank you, were I not leaving the country I would continue with your service.
Mr. S.
1/Jun/2010
The support in english is excellent. It is very difficult to find a provider here that have english support.
Mr. W.
17/May/2010
I have been very satisfied with Asahi net and regularly recommend to people I meet. English services are excellent. Keep up the good work.
Mr. T.
5/May/2010
Asahi Net has been perfect. Thank you.
Mr. O.
26/Apr/2010
Excellent service and advice during my application. Kudos!
Ms. L.
11/Mar/2010
I have had nothing but joy with the service and have been truly delighted with everything to date.@Thank you so much for your help and your assistance with everything. I am a very happy customer who is returning home.
Ms. T.
15/Dec/2009
Excellent service. can't complain at all.
Wish i could move your service to Hawaii!
Mr. E.
10/Nov/2009
I have been using ASAHINET for the past two years and have been very impressed with the level of service provided. The service has been available 100% of the time and any questions I had were always answered quickly by the support team. ASAHINET has been outstanding and their services are very competitively priced. I would highly recommend them to anyone.
Mr. F.
7/Nov/2009
Many thanks for your excellent service!
Mr. L.
20/Aug/2009
Nice work, good support, reliable, and pretty good treatment. I'll recommend you!
Mr. G.
5/Jul/2009
I am fully satisfied with Asahi Net service. I have never faced any trouble and the price is really competitive. It was also very easy to suscribe.
Mr. T.
26/Jun/2009
I have been very impressed with the service. I do not remember having a single problem in the last 2 years. The speed has always been very good too.
Mr. P.
14/Jun/2009
Service was good. I would like to apply for higher speed internet service when I come back to Japan and need internet service.
Mr. L.
7/Apr/2009
Great service, very fast and reliable.
Mr. B.
5/Apr/2009
I was very happy with quality of service. Never had any problem.
Mr. M.
2/Apr/2009
Service has been great, no complaints.
Ms. D.
9/Mar/2009
Very happy with the service. Never any problems at all.
Mr. C.
5/Mar/2009
Great service and assistance for people who dont know the first thing about computers. AWESOME
Mr. W.
3/Mar/2009
Thanks for the great service!
Mr. M.
15/Dec/2008
Good service and english customer support was great! Thank you
Mr. B.
6/Dec/2008
Your service was very good. No problem at all !!!
Mr. C.
3/Nov/2008
Overall the serive is great especially I like one thing that you provide free fixed IP address.
Mr. D.
15/Jul/2008
I've been extremely satisfied with ASAHI Net's service, especially the ready availability of skilled English speaking techs.
Mr. H.
17/Jun/2008
The service was great. Never had any problems.
Mr. R.
12/Jun/2008
Your service very excellent and price is affordable. I was, and still interested in your service because of your ENGLISH support. I believe strongly, there will be NO service providers in Japan better than yours.
Mr. S.
11/Jun/2008
The service was excellent. I had one problem and when I called for help you fixed the problem immediately. I would highly recommend you to a friend.
Mr. H.
11/Mar/2008
Very good Internet connection service and customer service for English speaking users.
Ms. S.
29/Nov/2007
I have been more than satisfied with the excellent service I have received from Asahi Net since joining quite a number of years ago. If I return to Japan I hope to re-apply for membership.
Mr. P.
27/Nov/2007
Excellent service and support. I will enthusiastically recommend Asahi Net to any one who asks my opinion.
Mr. D.
11/Oct/2007
I appreciate the use of Asahi Net services since 2002. Thank you again for all these years of quality service.
Mr. C.
1/Sep/2007
I have had no problems and excellent service using asahi-net for the last 4 years and would have no hesitation in using them again if required.
Mr. D.
13/Aug/2007
Cost very competitive and good, reliable service. Very happy with service.
Ms. S.
1/Aug/2007
Thanks for the great service and for making it easy to conect and for having English help!!! In 4 years of service, I never talked to y'all but perhaps once - that's a GREAT thing - it indicates the service worked perfectly with no help. Well done.
Ms. L.
26/Jul/2007
Thank for your excellent service over the past year!
Ms. S.
11/Jul/2007
I have been very pleased with the service and also have found the cost of using the service to be exceptional. I will be recommending Asahi to my successor at this address. Many thanks.
Ms. A.
10/Jul/2007
The internet service was fine and the one time I called the help line the person working was great!
Mr. G.
1/Jul/2007
Good service - if staying in Japan, would remain with ASAHI.
Mr. A.
15/May/2007
It was a very good, high quality service and I have absolutely no complaints whatsoever.
Mr. K.
8/May/2007
Great service. No complaints. Thank you!


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